Step up and down transformer 3000w

Hello chris012.

Have you requested it to be transferred to your bank account?

PS I hope you have sent the item, you need to do this within 2 days of receiving the Ping notification. 

Personally I like to tick the automatic transfer box. This will give you a daily transfer, if funds are in your Ping account. 

Kia Ora chris012,

Have you checked your Ping account for the payment as opposed to your TradeMe account?

Hi yes nothing in ping acc, its just gone awol

Hi chris012. Have you logged in and checked directly on your sold item that it has been paid by ping. Or have you relied on an email only. If it is an email only it may not be legit and you may need to contact trade me.

Thanks chris012,

This usually indicates the Buyer hasn't paid yet if there's nothing showing in your Ping transactions ledger. Have you been in contact with your Buyer? 

Yes, this seems curious. You said the Ping payment was confirmed. How did you get this confirmation? Was it from Trade Me, or are you just relying on what the buyer told you?

If a buyer has paid with Ping, then apart from the confirmation email from Trade Me, and it showing in your Ping account, it will also show as paid on your "sold" listings page. 

Very strange, Got conformation from trademe including a congratulations for my first ping sale, stating it would now be in my ping acc, but nothing anywhere in any acc.

Thanks chris012,

Follow up payment status with your Buyer.

So you are saying trademe send out conformation emails to sellers even though they dont know if they have really been payed, thats really dodgy.

"PS I hope you have sent the item, you need to do this within 2 days of receiving the Ping notification. "

This raises an interesting situation for us rural traders, that may only get to town once a week to the post shop.

you need to do this within 2 days of receiving the Ping notification, is not correct, it use to be 3 days but it seems to be 7 days now?,

As using ping does not make items to get sent out any quicker at all, In fact bank deposits can be quicker, one reason I never used it, I do not courier every day, I do not courier on days I know I will not be home, my main courier only picks up once a day, If I sell some thing after 9am, well that day is out for pick up, as missed the booking cut off, so courier will not get notification for pick that day, If I know I will not be couriering next day, it will be sent following day on day 3, Then there are times I only have one very small parcel so will hold it off until following day when I have more, as yes it can waste a couriers time coming up to my location for a tiny package if I know I will have more following day, This is why I generally do my bookings in evening, so I know what my plans are for next day, going to be home or do I have to go out?, Once again, you have blinkers on do not see the bigger picture out there, we are not all big businesses like you, we are all different live different lives, people work different hours etc., we are little stay at home sellers, not employees, not a business as such, so if we want a day off here and there we just take a day out, and no do not have to courier on those days, I do not leave my parcels out unattended, even though it is pretty safe to do so, as long as we send within a week, we are o.k, the 3 day rule appears be be gone now, as casual sellers never adhered to it anyway, you could wait a week just to get shipping cost if it was not on auction, or a box so they could pack it, 

Some people only go to post shop once a week not daily or have their set days they go into town/shopping day, not everyone uses the book a courier, some sellers it is unsafe to leave parcels out for courier to pick up as no safe place to leave them, and now people will no be making unnecessary trips to post shops, due to fuel cost, back before Book a courier I could only ever post on Saturday mornings when I could get to post shop, and there are sellers out there that this still applies to them now,

The general consensus now, it must be sent within 7 days,

50bmg I got it a bit wrong. It's 3 working days. But anyway if you are Rural Delivery wouldn't you be getting a collection from your letterbox daily with the flag up if required? I thought that's the whole point of those flags? Why would you need to go to the Post Office? Those days of queuing up with parcels are long gone. 

Otherwise if you can't comply with the Ping T&Cs you technically shouldn't be selling at all. I guess it would be upto someone to complain though. I'm sure buyers would be reasonable if you had it clearly stated that you only send once per week or whatever. 

10. Sellers' obligations

10.1. A seller using Ping must ship items as quickly as reasonably possible (and in any case no later than within three working days of notification of payment).

chris012,

You need to establish if the Buyer has actually paid for the item, the fact there is nothing in your Ping Ledger, Sold items etc. usually means the Buyer hasn't paid as yet, if they have paid they can show you receipt of payment.

Items don't get sent until payment has been made. - As this was sold on 9 March 2026 if you've sent the item already without payment you need to follow this up. If you have been paid but haven't sent the item(s) the Buyer would be filing a dispute of non-receipt by now. The Seller has 2 days to make contact and 1 week within which to send the goods.

Code of conduct – Help - Trade Me

Callum,

Another round of Help files not in sync. - there are so many outdated atmo' and dedication to corrections need to happen asap with this recent change to Ping for most Marketplace items only. - Cheers.

Why would you need to go to the Post Office?  To try and support the people and businesses that live and work in the community. Getting harder to do these days, but when they're gone, they're gone...

I live rurally and tried getting nz post to pick up. They didn't get picked up for nearly a week. And that was after me contacting them a few times. And i have a great postie. I cant fit big items in the letter box and i wouldn't want to anyway as its not visible from my house and we have had mailbox thefts.

flossy63 Can you show me where it says that says Ping items must be sent within 7 days?

Are you getting confused with the statement on the Purchase Complete email that says items must be DELIVERED within 7 days maybe?

as I did raise this and got told no they have 7 days now to send? unless it was just another staffer that does not know the rules?, as some not so knowledgeable at all, 

and you will find a good majority of sellers using ping have no idea of the old 3 day rule as they do not read the Terms and conditions when they join, the just tick boxes to accept,