Leaving trademe

It's all explained for you in the help file here

https://help.trademe.co.nz/hc/en-us/articles/360007000092-Close-your-account

Kia Ora martin98,

Is there anything we can help you with in navigating the system?

It's fine to have a break from trading however if you no longer wish to have a Membership refer to the Help page below...

Close your account – Help - Trade Me

Yip - we are leaving too. Making Ping payment compulsory and leaving seller to carry additional Ping payment charges is insanity. If you are making it ‘safer’ then pass that charge to the buyer who is choosing to use it. We have items for pick up…don’t have margins for Ping transaction. Cash or Internet banking deposit…if buyer wants Ping or credit card that is their choice.

Only found out about this today, from having sale go straight to ping. I don't want to use ping, bank transfer or cash has been working perfectly well with no hassles. Then I find I can't even opt out, and the bank option isn't available. How can it be ethical to change my auction payment methods without any notification, and not even allow me to opt out. Haven't been able to find any explanation from Trade Me yet, still looking. It appears to be just my clothing listings, so guess that's something else I won't bother listing any more. Getting really close to giving up on Trade Me, their 'improvements' are ruining it.

Hi cataholik- Started with a confusing promotion for casual sellers which forced use of Ping and additional fees on the seller. Then additional promotions with set Ping use fees for the buyers. Promotion was just against specific categories but again that appeared untrue. I have no idea if ‘promotion’ and ‘experimentation’ ever intended to have ‘end date’.

Kia Ora cataholik,

TradeMe are running one of their Ping promotions in the Clothing & Fashion and Home & Living categories which runs from 12 - 22 February. - The Success fees are 100% free during this time therefore you're only paying 2.19% on fees, whilst Ping is calculated on shipping also you have a discount down from the usual 7.9% Success fee saving you 5+ % in total fees for this timeframe. You can read the details through the following Help page...

No Success Fees 12-22 Feb

I only received the email that was sent out to Members on 18 February 2026 myself However when I go to create a New Listing there is notification of the Ping promotion there prior to entering a listing, as below...

Hi S - Appears very much like during the pandemic and a certain payment pathway was offered for a period at no additional charge. Only when that period ended did users discover there was no stepping back…

Interesting move as I notice many casuals really questioning how and why. Starting to do not only selling differently but also reviewing where and how they buy.