Why can't I edit Start price and Buy Now price when relisting an item on desktop?
Confirmed bug
The box for those prices are greyed out and I can't edit or type in them.
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S Community SuperuserKia Ora Matthew,
Sorry to read you are having trouble editing,What type of Listing do you have?Editing a Listing is dependable on what Item(s) you have Listed and the Type of Listing that you are attempting to Edit - Auctions, Buy Now's & MQL's depend on whether previous sales have been made or bids have been made which meet the Reserve/Start price. - Refer to the Help section Editing a live listing to determine what, when & how you are able to Edit your Listing for your particular item.The greyed out boxes confirm you aren't able to edit these payment fields in which case you can add a sellers comment or withdraw the Listing, making your changes before Listing the item again. - Cheers.0 -
But I'm simply relisting an unsold item (Blu Ray). Surely I should be able to make changes to the price and then relist. Why does it have to be a whole new listing?
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MichelleTrade Me staff - Community team
Kia ora Matthew, Sorry for the trouble here – our tech team is investigating an issue with some listings on our new system where sellers have reported issues editing while relisting.
Now that you've supplied us with another instance of the issue, the tech team will have more data to work with so thanks very much for letting us know. In the meantime, you can relist as is and then make your edits right after the new listing is live.0 -
I have the same issue too. I want to adjust the start and buy now prices on one of my listings (which ends in 24 hours) to try encourage bidding to start (so no bids have been made as yet), but both those boxes are grayed out on the desktop app. On my Android phone, the Buy Now cannot be modified but the start price can, but then when I try to update the listing it tells me I can't change the start price. I've never had this issue before, so it's a new bug TradeMe. Please fix urgently.
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We have had this ongoing issue to so it hasn't been fixed.
Why not?
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We have this ongoing issue to so it hasn't been fixed.
Why not?
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