Auction had closed on BB, but still running on Trade Me?,
It was an auction I was watching,
Yes, I know people have had issues with this in past thinking they had won, But had not won?, and come here asking what was going on,
Now I have seen it with my own eyes, I wanted to see the 3 unanswered Questions,
but they completely disappeared when it closed?, is this new?, that they no longer show unanswered Questions?,
or could trade me have removed them?, as auction was questionable, as in not Genuine items?


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Michelle
Trade Me staff - Community team
Kia ora flossy63, what was the auction number? I'll have a look.
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flossy63 Community SuperuserEdited
Morning,
It is not showing in my lost items, either accounts?,
but found it by E-Mail reminder,
Listing number edited out now.
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S Community Superuser
Kia Ora flossy63,
Welcome back😊
Refer to this Post regarding Lost items and a little bit more Are items that is in watchlist not appearing on lost list? – Help - Trade Me - Cheers.
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CamEdited
Hello flossy63,
Issue: What you are experiencing is completely normal New Look functionality. On completion of auctions for many listings the information about them disappears. Including bids, auction win price, questions, details about the listing, visibility in the lost list is often not working, they also can have failure to show in the won list correctly. More bugs are present for listings with the new reference numbers e.g. KP-xxxxx, KL-xxxxx etc instead of the Pxxxxxx format ones as these new listings are not connected properly with the service calls & data structures of the older listings and the information is not loaded fully for them in many pages.
Fix: If you are lucky you can return to the desktop functionality on some pages but for more complete trademe functionality I would recommend using bidbud.co.nz (as much of the New Look changes are stripping out key information) however trademe will still have errors with its information display for many listings with the New Look changes as these are rolled out with no integration or user testing. KP-xxxxx reference listings will be broken no matter what for some time and so you will need to get trader contact details before a sale completes or after to inquire about the missing information. The times and operating information on the client side of the sites will vary depending on the device being used, memory, and client side code querks.
Comment of empathy with your position: After all it can be hard to have trust in a site or listings when information keeps disappearing or is disjointed and incorrect, and even lost list information is as important as won list information for informing users of auction results.
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flossy63 Community Superuser
Cam,
I do not have the new look, I am still on the old desk top,
And do use bidbud as a watcher.
And my Products for listing, I do not use the apps either,
so everything is fine for me,
Only saw that on an auction I was watching, not interested in buying,0
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