Hi Alistair have you heard of BidBud it has a feature where blacklisted members are not shown in your search results refer below "Blacklisted members not shown in search Blacklisted members are not shown in search results. If a category is overrun by a few large sellers that you don't want to see, just blacklist them and you won't be bothered by their listings any more. This also means you won't be distracted by listings from people you don't want to deal with.Note: You have to add them on BidBud for this to work. This also enables you to make a note why they're blacklisted." Refer to this ...

Hi Grant your best option would be to use the Live Chat option which will allow you to talk directly with a actual person from Trade Me Customer Support just click on the Contact Us link at the bottom of any page or click on the link I have added below wait a few seconds and a blue circle will appear bottom right of the screen click on that and the Trade Me Support Bot Tautoko will appear to quickly talk with a person rather than going through the list of automated Bot responses type in the message box “talk to a person” you will then be required to enter a few personal details after which ...

Hi Kim check out the screenshots below from Trade Me’s Trust & Safety Team or refer here https://www.trademe.co.nz/c/trust-safety/news/verification-code

Hi Rachel when creating your listing for the ducks use the Business, farming & industry category then select Farming & forestry then Poultry and finally select Ducks see the screenshot below.

Hi Jason you would be best to get in touch with the Trade Me Customer Support Team using the Live Chat option if you go to the Contact Us link at the bottom of any page and click on the link then wait a few seconds a blue chat bubble will appear at the bottom right of the screen click on that and you will then be able to chat with Trade Me Customer Support live. You will need to wait until 9:30am tomorrow when the Live Chat option is staffed see the operating hours below. If you want you can click on this link to quickly access the Live Chat option tomorrow morning https://help.trademe.co....

Hi Tim, I would contact Trade Me Customer Support directly using the Live Chat option and get their help just click on the Contact Us link at the bottom of any page or click on the link I have added below wait a few seconds and a blue chat bubble will appear bottom right of the screen click on that and you will be able to chat live with Trade Me Customer Support. They are available now. Contact Us link https://help.trademe.co.nz/hc/en-us/requests/new?ticket The Live Chat operating hours are Mon-Fri 9:30 AM to 5:00 PM and Sat-Sun 9:30 AM to 4:00 PM.

Hi Yas if you have received any suspicious emails or links you can forward them to the Trade Me Trust & Safety Team for them to investigate via this direct email abuse@trademe.co.nz Refer here for more details https://help.trademe.co.nz/hc/en-us/articles/360007001332-Phishing-and-scams. Also I would get in touch with the Trade Me Customer Support Team using the Contact Us link at the bottom of any page click on the link and wait a few seconds until a blue chat bubble appears at the bottom right of the screen click on it and you will then be able to chat with Trade Me Customer Support live. ...

Hi Steven I don’t believe Trade Me has an option to restrict buyers based on their feedback rating I know you can do this if you are using BidBud to manage your Trade Me listings as it has a option called “Auction Monitoring” where you can set the your desired feedback rating for members who can bid on your listing this only works with auctions it does not work if you have a listing with a buy now. It will also notify you if someone with really bad feedback bids on your listing and blacklist them for you. You can find out more details on the BidBud website via this link https://www.bidbud.c...

Hi Danielle if you use My Products to manage your listings in the settings section there is a option to select to not exceed your listing allowance cap (see the screenshot below) so you will never go over your set listing allowance therefore will not incur any HVL fees. My Products is free to use and has several handy features for sellers I recommend you try it if you ain’t already. https://help.trademe.co.nz/hc/en-us/articles/360007263531-Selling-tools#h_01GBNT2M9WEAP5BXXSDN0GVQCY In my experience the HVL listing fee us charged to your Trade Me account at the time when you create the listi...

I see looking at the Trade Me Help Page re background checks that they can’t be edited and you need to contact Trade Me if changes need to be made. Refer