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Hi Conner I would contact Trade Me Customer Support directly using the Live Chat option and get their help just click on the Contact Us link at the bottom of any page or click on the link I have added below wait a few seconds and a blue circle will appear bottom right of the screen click on that and the new Trade Me Support Bot Tautoko will appear to quickly talk with a person rather than going through the list of automated Bot responses type in the message box talk to a person you will then be required to enter a few personal details after which you will be able to talk directly with someo...
Hi Jay have a look at the Editing and extending section for classified listings and select the Motors option on the Help Page and see if that helps you refer https://help.trademe.co.nz/hc/en-us/articles/360052504092-Editing-a-live-listing#Classified-listings
If your success fee refund status is showing as being denied and Trade Me has not contacted you about their decision I would get in touch with their Customer Support Team using the Contact Us link at the bottom of any page. Click on the link and wait a few seconds until a blue chat bubble appears at the bottom right of the screen click on it and you will then be able to chat with Trade Me Customer Support live refer https://help.trademe.co.nz/hc/en-us/requests/new?ticket_form_id=360000518892
Hi Kate did you save your delivery address here https://www.trademe.co.nz/MyTradeMe/Delivery/MyDeliveryAddresses.aspx
Kris you can also check the delivery address that has been sent to the seller by checking the Trade Me purchase confirmation email that will have been emailed to you at the time of purchase your selected delivery address will appear in the “Shipping details” section of that purchase confirmation email from Trade Me.
S I would use the Live Chat option to contact Trade Me Customer Support and let them know the situation and get their advice. Go to the Contact Us link at the bottom of any page and click on it hover over the bottom right side until a blue Chat bubble appears and you will be able to chat with someone from Trade Me live.
I got scammed a few years ago by a seller of a iPhone who answered all my questions and seemed legit but once the payment was made no more contact and no iPhone I had to file a dispute with Trade Me and after they could not make contact with the seller they provided me with a referral letter to take to the Police where I then filed a fraud by deception case. After a long drawn out process the Police tracked down the person via their bank account and they ended up in court where they were convicted and ordered to repay the money in instalments which took several months lesson learnt I now on...
Caroline it might pay to check your notifications settings to make sure the questions asked option is selected in the selling notifications options.
John are you trying to create the listing via the Trade Me app I believe you need to use the desktop site not the app.
You would be best to contact Trade Me directly using their Live Chat option where you will be able to speak live with a staff member and confirm with them why they are requesting you to check and update your details and why the birthday field is not working. You will have to wait until Monday morning when the chat staff are back online. To use the live chat option go to the contact us section at the bottom of any page and then click on the blue speech icon on the bottom right side of that page type in talk to a person you will then be connected to a Trade Me staff member that you can chat ...
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Recent activity
Votes
Hi Conner I would contact Trade Me Customer Support directly using the Live Chat option and get their help just click on the Contact Us link at the bottom of any page or click on the link I have added below wait a few seconds and a blue circle will appear bottom right of the screen click on that and the new Trade Me Support Bot Tautoko will appear to quickly talk with a person rather than going through the list of automated Bot responses type in the message box talk to a person you will then be required to enter a few personal details after which you will be able to talk directly with someo...
kat344
Created
1 Vote
Hi Jay have a look at the Editing and extending section for classified listings and select the Motors option on the Help Page and see if that helps you refer https://help.trademe.co.nz/hc/en-us/articles/360052504092-Editing-a-live-listing#Classified-listings
kat344
Created
1 Vote
If your success fee refund status is showing as being denied and Trade Me has not contacted you about their decision I would get in touch with their Customer Support Team using the Contact Us link at the bottom of any page. Click on the link and wait a few seconds until a blue chat bubble appears at the bottom right of the screen click on it and you will then be able to chat with Trade Me Customer Support live refer https://help.trademe.co.nz/hc/en-us/requests/new?ticket_form_id=360000518892
kat344
Created
1 Vote
Hi Kate did you save your delivery address here https://www.trademe.co.nz/MyTradeMe/Delivery/MyDeliveryAddresses.aspx
kat344
Created
1 Vote
Kris you can also check the delivery address that has been sent to the seller by checking the Trade Me purchase confirmation email that will have been emailed to you at the time of purchase your selected delivery address will appear in the “Shipping details” section of that purchase confirmation email from Trade Me.
kat344
Created
1 Vote
S I would use the Live Chat option to contact Trade Me Customer Support and let them know the situation and get their advice. Go to the Contact Us link at the bottom of any page and click on it hover over the bottom right side until a blue Chat bubble appears and you will be able to chat with someone from Trade Me live.
kat344
Created
1 Vote
I got scammed a few years ago by a seller of a iPhone who answered all my questions and seemed legit but once the payment was made no more contact and no iPhone I had to file a dispute with Trade Me and after they could not make contact with the seller they provided me with a referral letter to take to the Police where I then filed a fraud by deception case. After a long drawn out process the Police tracked down the person via their bank account and they ended up in court where they were convicted and ordered to repay the money in instalments which took several months lesson learnt I now on...
kat344
Created
1 Vote
Caroline it might pay to check your notifications settings to make sure the questions asked option is selected in the selling notifications options.
kat344
Created
0 Votes
John are you trying to create the listing via the Trade Me app I believe you need to use the desktop site not the app.
kat344
Created
1 Vote
You would be best to contact Trade Me directly using their Live Chat option where you will be able to speak live with a staff member and confirm with them why they are requesting you to check and update your details and why the birthday field is not working. You will have to wait until Monday morning when the chat staff are back online. To use the live chat option go to the contact us section at the bottom of any page and then click on the blue speech icon on the bottom right side of that page type in talk to a person you will then be connected to a Trade Me staff member that you can chat ...
kat344
Created
0 Votes