If you have an unknown charge on your bank, or Credit card statement, there are a few things you can check: Trade Me account Ping account Won items Check who might have your card or bank details – ask around your household and friends/family to see if anyone may have used your card by mistake. Do you have a FindSomeone Subscription? Have you requested a MotorWeb report? If you need help to work out what a payment is for, or believe you have been charged in error, or that a payment was not authorised by you, let us know, using the blue speech bubble to the bottom right of all Trade ...
Our new Privacy Policy comes into effect on Friday 1 May 2026. 15 April 2026 We are updating our Privacy Policy in anticipation of the new Information Privacy Principle 3A (IPP3A) which comes into force on Friday 1 May 2026.IPP3A requires agencies to notify individuals if it collects information indirectly (i.e. from someone other than the person themself). You can learn more about IPP3A here.We take our members’ privacy seriously and are committed to being transparent about how we look after your personal information. That is why we wanted to let you know that we’ve made specific updates ...
We're making some big changes to the way casual members trade on our Marketplace. 5 March 2026 Today we’re announcing some big changes to the way casual members trade on our Marketplace, marking a huge milestone in Trade Me’s history.Starting Tuesday (10 March) and concluding by Sunday 15 March, casual Trade Me members will notice changes as we restructure our fees across all of our 17 Marketplace categories. What’s changing We are removing the 7.9% Success Fee for casual sellers on Trade Me Marketplace Ping, our swift and secure payment option, will be offered on every listing. Ping ...
We’re updating our general Terms and Conditions and our Ping Terms and Conditions. 9 December 2025 We're making some updates to our general Terms and Conditions and our Ping Terms and Conditions. These changes include: Clarifying and simplifying our processes for unclaimed Ping funds. Giving ourselves more flexibility so we can continue to run experiments and promotions around fees. General updates to ensure all our terms and conditions are keeping pace with our developing product. Key things to note: These changes will come into effect on 23 December. You can review the updated T...
We've teamed up with Aramex to offer discounted prices until 31 January 2026. 18 November 2025 This is a heads up about a rate change for Aramex options within ‘Book a courier’.We've teamed up with Aramex to offer special, discounted prices across their courier products, from now until 31 January 2026.The following GST inclusive pricing will apply: Very small/DLE bags will start at $5.22 Small bags will start at $6.56 Medium bags will start at $8.44 Large(A2) bags will start at $11.90 Boxes will start at $6.84 The estimated rates and calculator for Book a Courier on Trade Me have bee...
My Products and Tradevine were offline today due to some issues with our scheduled maintenance. 3 November 2025 Update as of 10:13pm: This issue has now been resolved. ——————- My Products and Tradevine have been offline from 11 am due to some issues with our scheduled maintenance earlier today. Getting this back up and running is our number one priority and our team is working to resolve the issue as soon as possible.We’re sorry for the interruption and will update you as soon as we're back online.
We've teamed up with NZ Post to offer discounted prices. 31 October 2025 This is a heads up about a rate change for NZ Post options within ‘Book a courier’.We've teamed up with NZ Post to offer special, discounted prices across their courier products. From 1 November 2025, the following GST and VFR inclusive pricing will apply: Very small/DLE bags will start at $5.23 (over 27% discount) Small bags will start at $6.56 (over 22% discount) Medium bags will start at $8.46 (over 19% discount) Large bags will start at $13.68 (over 11% discount) Boxes will start at $6.84 The estimated rates ...
From Monday 3 November 2025, Ping, Afterpay and cash will be the only available payment options for in-trade sellers. 1 October 2025 To create a safer and more streamlined experience, we are updating the accepted payment methods for in-trade sellers on Trade Me.From Monday 3 November, new listings from in-trade sellers will exclusively use Ping, with cash and Afterpay as optional additions.How it works The available payment options via our website, app, and for listings created via listing tools will be updated from Monday 3 November. Active listings will remain unchanged until they ...
Our updated Privacy Policy will come into effect on Wednesday 1 October 2025. 17 September 2025 At Trade Me, we take our members’ privacy seriously and are committed to being transparent about how we look after your personal information. That is why we wanted to let you know we’re updating our Privacy Policy.Our updated Privacy Policy can be previewed on our site in full, and the key changes are: Trade Me Jobs: We’ve provided more information about how we collect, use and disclose your information in relation to Trade Me Jobs. Anti-Money Laundering (AML) Laws: We’ve added details on...
From 1 October, we are updating the pricing model for our Portable Cabins and Tiny Homes category. 1 September 2025 From 1 October, we are updating the pricing model for sellers who list in our Portable Cabins and Tiny Homes category. We will be moving from a success fee to a listing fee that is tiered based on the value of the item being listed outlined in the table below. Each new listing or relist of an existing listing after 1 October will be charged the relevant fee. This change impacts all Trade Me sellers listing in the Portable Cabins and Tiny Homes c...