Kia ora alphafemale, great advice here from S. Ping is what you need to look for, it's our credit card payment system, you use it to pay for purchases and to top up your Trade Me account.
Kia ora everyone, this has been resolved, if anyone is still having problems let me know.
Kia ora S, thanks, we've updated the link. If you do a cookie and cache clear you should see the right page. Let me know if you're still having trouble.
Kia ora everyone, thanks for the screenshots Callum. Can I get some screenshots of those late arriving Ping paid emails from you too AJ, Crystal69 and dial-a-tree, just like the ones Callum shared will be great.
Kia ora maadiboys and philkerri, I'll pass this on to the team to look into, but need more info. Is this on the desktop site? Which browser are you using, have you tried a different one e.g. Chrome? Also try using the app to see if the same thing happens and let me know, including whether you're using the Apple or Android app. If you can give examples of listings where you've had trouble, screen shots are always handy.
Kia ora cookie26, no, you'll need a physical address for delivery, you can't use a PO Box for Book a Courier.
Kia ora shamus204, I've passed this on to the team to help you out. To pay for the item go to your won listings and click into the listing. You'll see a box on the right with a blue button "Pay instantly" so that you can pay by Ping.
Kia ora treasurecove44, as a workaround try using Sell similar instead of Relist on any listing that shows the error and choose the delivery options again from scratch. If you've already tried Sell similar or a brand-new listing and still got the error let me know. Screenshots are always handy too 🙂
From 6 November, we’re making some changes to the fees for promotional extras. 3 November 2026 We’re making some changes to the prices of our promotional extras for casual sellers in Marketplace categories. These are optional upgrades that help your listing stand out.We’ve recently looked at how each promotional extra performs, including how much more attention it brings to a listing. The new prices bring each extra in line with that performance, so what you pay better reflects what it does for your listing. It’s the first time we’ve reviewed these prices in six years.Here’s what’s cha...
Kia ora jkw1234, it looks like you've got bids on your listings, any offers will have been automatically declined, which is why you can't find anywhere to accept them. Buyers can Make an Offer until the reserve price is met. When the reserve price is met, Make an Offer won’t be available anymore and all outstanding offers will be declined. For auctions without a reserve price, any bid placed will decline any outstanding offers.