Kia ora, just updating that Multi Quantity Listing is now available for listings on the new system on both the apps and when listing via Desktop.
Kia ora saprema and Community Superusers, an update on this, MQL have been rolled out to our new system, so for listings on the new system you can now provide buyers with the option to purchase multiple items from the one listing.
Kia ora Phil and S, an update on this, MQL have been rolled out to our new system, so for listings on the new system you can now provide buyers with the option to purchase multiple items from the one listing.
Kia ora everyone, an update on this, MQL have been rolled out to our new system, so you can now provide buyers with the option to purchase multiple items from the one listing.
Kia ora marriot76, if it is outside the timeframe agreed with the buyer to collect, and the trade is not complete, and you have made reasonable efforts to complete it, you can cancel the trade by emailing the member to let them know, refunding them in full and relisting the item.
Kia ora terramist and Callum, I have passed this issue with the 'Print packing slip' link not working onto the team to look into.
Kia ora AJ, disputes happen to even the best of us, this is just the Buyer Protection process at work, we put things right so that both you and the buyer can move on. This way you aren't having to chase up an NZ Post enquiry to resolve it and the buyer isn't out of pocket. When say we'll cover the refund under Buyer Protection, that means we won't be taking it out of your account, so you don't need to worry about that. As S said, the email you got is just a standard email, your feedback and trading history speak for themselves.
Kia ora Callum, thanks for letting us know, I've passed this on to the team to look into. Let me know if there are other examples of this and I'll add them to the example we have for the team.
Kia ora kilpatricks, as a workaround you can put the shipping price for Christchurch in the listing description, or that note if shipping costs less than the option they choose you'll refund the difference.
Kia ora aesltd, sorry to hear you've had problems with a trade, you can find the 'File a report' link at the bottom of this page.