Re Your e-mails regarding adding shipping options

June 30, 2023 07:25

Hi Team

We currently use Free Shipping options for some listings and receive e-mails to improve our listings by adding "Book a Courier". We do not need these e-mails reminders when we offer free shipping.

Can your brains trust department tweak the program a bit....okay if we do not have a free shipping or any contactless shipping ticked then we do want to hear about these options.

I trust this answers a way to improve your plateform.

4 comments

Gary-NZStocked Community Superuser
June 30, 2023 07:29

Yep, I second that. Those repeated emails are rather annoying.

2
Callum Community Superuser
June 30, 2023 07:45

I don't get any emails to add a Book a Courier on my business account (Even though I don't use it, and have some free shipping items) But get plenty on my personal account. To me that suggests that I have something ticked on the email options on one but not the other.

You could maybe check there Phillip to make sure you have everything turned on / off that you want. There is no specific one to stop those emails, but they maybe fall under deals/promos or similar. I'll add the link below. Don't forget there are more options under each drop down main title that appears.

https://www.trademe.co.nz/MyTradeMe/EmailOptions.aspx

-1
Gary-NZStocked Community Superuser
June 30, 2023 07:54

I'm the same. I get them on my personal account as I have all the email options ticked so I can see what's on offer. The problem is the logic that the tm emails use.

1
Lucy Trade Me staff - Community team
July 02, 2023 21:02

Thanks for this. I'll be passing it on and letting you know if there are any updates.

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