Bidder wants to cancel after winning another auction
Answered-
According to Trade Me, "Sellers are obliged to remove a bid when asked to do so, within reasonable notice from the close of the auction.".
So yes, you have to remove the bid, there's nothing much you could do.
ref: https://help.trademe.co.nz/hc/en-us/articles/360052957231-Removing-bids
Screenshot as at 24 Jan 2022 0955
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Thanks for letting me know about that Arthur. So just so I'm clear on this, trademe apparently legally obliges buyers to pay for auctions they bid on (by specifically requiring them to click that they understand their legal obligation) while also obliging sellers to remove those same bids?
And anyone who has been in an autobid battle with that withdrawing bidder may be getting ripped off?
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Jonathan, I don't agree with Trade Me's practice, but that's their rules, and yes, ultimately Trade Me wins, it's their platform anyway.
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L Community Superuser
It's also easier to remove the bid as they have requested before the auction ends. Someone else who wants the item can win it and pay you ! :) without the fight you may have from the party who didn't want it in the first place. And you have to relist all over again, ask for your success fees back, maybe get bad feedback.... etc.
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Great, thanks for that L. I’m just trying to get my head around trademe rules.
So, again in principle, and I’m not condoning this, but if I were selling an item I could get a friend to put a very high auto bid value, become the highest bidder, remove the (non-genuine) high bid and leave the next highest (genuine) bidder having to buy at the highest price they were prepared to pay? Unless they also request removal of their bid that is.
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Gary-NZStocked Community Superuser
Yes Jonathan, that would be possible, but not advised of course. When you remove a bid, the underbidder that is now the winning bidder will get an email saying they are now leading. If they are unhappy with this, they can always ask for their bid to be removed as well (which you are obliged to do), or a decent person can remove any bids that have been jumped up due to the top bidder asking for their bids to be removed. Every bidder will get emailed as any bids above theirs are removed that now causes them to be winning. I spent 10 mins once removing 30 bids due to a high bidder that asked for their bid to be removed as they had decided to buy another of my items with buy now rather than wait another week for the auction to finish.
Much easier to remove bids than deal with someone that is annoyed or thinks something dodgy is going on.
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I was selling a car on Trademe and the Auction closed Wed 15 June at 8.30pm with strong bidding and then the final bid going up by $200 so blew the other bidder away. The lady has since messed around, still hasn't paid the $3000 and now wants a mechanic to check the car before paying for it and asking lots of other questions that she should have asked before bidding like wanting it checked in case anything needs replacing, does it have a log book for the last service etc etc. None of this seems right and she has been very hard to get hold of and we are now Sunday 19 June and still no money and obviously not going to be until she has had her mechanic gone over it with a fine tooth comb and find something wrong so she can pull out of the sale. The car is 20 years old, well looked after and has a very low mileage. What should I do as hopefully the 2nd bidder is still around?
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Hello,
I accidentally accepted a fixed price offer because I thought it was on another stereo.
I got it muddled up.
I apologised to the seller.
Is this OK i.e. am I obliged to do something else?
Thank you, Steve
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S Community Superuser
Kia Ora Steve,
Mistakes happen and you have done the right thing by apologising to your Seller. - Your Seller can apply for their Success Fee Refund, cancelling the Trade. - Other Watcher's will be notified when the item is relisted. - You may earn a red face feedback at worse though you will be able to write a response to this underneath - depending on how well your correspondence went with the Seller. - You should place Yellow face Positive feedback for the Seller Thanking them for their understanding.
All the Best - Cheers.
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Thank you. I will do that :)
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