Please someone. I have created an email, again, but again it bounces back with the automated reply: ...must log in.

Hi Philip,

I think more information is required here. Where are you trying to send an email from? And who are you trying to send an email to? TradeMe is not an email system and so Im not sure why your log in to trademe matters?

Yeah, I was trying to simply continue the email conversation I was having with you guys back in the last summer. Then someone, maybe you, told me to click on the blue 'blob' bottom right hand corner so I did and it said someone would be in touch via email which you have obviously, and I thank you for that. But this email thing is now a side issue.

One of you, his name is Stephen, kindly sent me all the wording for my recently closed  '(expired)' ( past the 45day thing), 5 listings from the previous Summer, which is great, I can easily copy and paste those.. But he also sent me all , each and every one of the photos I had been using and I was simply trying to click on the appropriate ones to add to this relisting attempt. That's where the stupid 'must log in' automated message came in I think.

The biggest, hugest I/we error made 6 months back was not getting all five of my listings on to the My Products thing and yes, I do get that it was because the remaining listings had pased the 45 day thing. So I've accepted where I am with this and I am now endeavouring to scroll through my 26,000 - odd photos in order to recreate the remaining two yet to be listed listings.. My understanding is...somewhere I saw on the My Products page an option to list. Sooo my understanding is, if I manage to do this, then those two listings will then be available on the My Products thing. Am I right?

Just leave me be for now, thanks, AJ.  No doubt I will stuff something up (Trademe is not user friendly i'll say again, and no, I am not good with this computer I.T. stuff. Sigh...Cheers  (stay by your phone) (Joking, joking).      

Obviously I don't know what you are selling here, but is it not possible to simply take new photos? Could be a good idea anyway. Something material might have changed with whatever items you are selling since last summer. 

Once you have got the photos in the My Products system they are there for good. 

Maybe there is some reason you can't take new photos, but if it were me, that's what I would do to save all the angst. 

PS: AJ and I are just Trade Me members like yourself, not Trade Me staff. 

Hi Callum. I know exactly what you are saying, but the product is/are water lily plants and their ponds which this particular ad is for. The plants don't begin to flower seriously for another month or two so there's the problem with re - doing the advert from scratch but. As I've said earlier today, I am resigned to having to go back through my 26,000 photos to find the ones that will suit. At least I have the wording at hand...Cheers

P.S. And yes, it's my own fault for a) being so lackadaisical in my lap top photo organising and b) not knowing a) the existence of Trademe's  My Products 'thing' and b) not knowing absolutely everything about how to use it correctly - before it was utilised for me on my behalf.... 

Hi Lenuta. As Callum says we are not trade me staff here. This is the community forum for trade me members. If you need to retrieve old listings the only option is to ask trade me staff via the blue speech bubble. Good luck.

Yes, thank you L for bringing me back to earth. Yes I got a bit wild (not angry, but frustrated, yes). in my statements and accusations. I really am without ideas and understandings re. contacting Trademe BUT, I do realise and appreciate I am on the Trademe community forum and therefore I do apologise to anyone and everyone who has witnessed and endured my 'waffelings' over the past four years and especially now or recently. I am sorry. And I apologise in advance for my next and latest waffeling below. 

Helow. I am currently endeavouring to start a re-listing of an expired listing not currently on My Products. Well I entered as much information as I had to hand. With the intention of adding some photos at a later time. Anyhow, I got to the save button at the bottom and clicked on it. Surprise surprise, up popped this message in red at the top. It read: 

The most recent attempt to list this product failed:

• Insufficient balance
• The cost of my listing was $3.95 if I remember rightly. Well my Ping balance shows $66.00 and something. 
• Do I have to click 'Pay with Ping somewhere in the process? I do not have any money or very little on my Trademe balance...? 

Hello lenuta. 

Your Ping balance is different to your Trade Me account balance. 

You will need to top up your Trade Me account balance.

This link will get you there

https://www.trademe.co.nz/a/my-trade-me/profile/add-credit

Hi Lenuta. No apologies required at all. I hope you find enough info to sort your troubles with relisting. Lots of people have struggled with the changes to trade me in the past couple of years and I meant it when I said good luck! :)

Kia ora lenuta, if you're still having problems with this let us know I can pass it on to one of the team to get in touch and help you out. 

Hi there Michelle. Thank you for this. Good news, i've managed to get my fourth listing, the one I was wanting to find the photos for, up posted, job done. Well almost done. I didn't find all the photos I wanted, but I will have a look in the future... the main thing is getting the ad up. Just one listing to go and i'm done. Thank you everyone. 

Hi Callum. I have only just seen your comment from yesterday, (re. the 'Your Ping balance is different to your Trade Me account balance'.  Thanks, and I get this now. I've sorted it thanks, I transferred from my Ping account to my Trademe account and as i've mentioned above, all sorted now. Cheers.