Relist now not working
Relist now has not been working properly for days now. I couldn't relist multiple items at the weekend. Today it let me do t hree, but for the other 15 it's just greyed out.
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Callum Community Superuser
Hello declutterqueen. Yes, a very well known issue.
Quick relist is not working for all items because some items in some categories are created in the "new" Trade Me.
For these you will have to do them individually.
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S Community SuperuserEdited
Kia Ora Callum,
TradeMe have started moving Live Listings through to the new system, these Listings which weren't created in the new system aren't relisting in bulk either as they don't have that new structured shipping set up applied in the background, there should be no change to the shipping, just a manual one by one listing page process through to activation for each listing to get it relisted on the new system. - Cheers.
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Callum Community Superuser
Gotcha thanks S.
To confirm declutterqueen, are these standard created listings, or through My Products?
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S Community Superuser
Cheers Callum,
Michelle's update on the shipping came through here...
https://help.trademe.co.nz/hc/en-us/community/posts/16184011914127/comments/16232529893519
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I was told that if I updated the shipping option, my items would quick relist with no issues.
This is not true in any way.
Using this platform has become the epitome of annoying for many of us. We're told the issues are temporary, but nothing seems to get resolved.
I'm down to half my usual listings, primarily because I can't be bothered sitting there relisting things one by one - even that doesn't work and I've noticed items that I have already relisted, popping up again in my 'items I can relist' list so you're in danger of relisting items more than once.
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Created one by one. Not in my products.
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Tell me, if I manually relist each one, when the auction finsihes can I then use bulk relist? I don't sell that much. It takes weeks or months sometimes for my stuff to sell [but it sells eventually]. So I just use relist now each week.
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declutterqueen
Manually relisting each one doesn't seem to help with bulk relisting the next week. I have tried it two weeks running now - I just get errors.
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S Community Superuser
Sorry for the confusion,
From the Help file...
Quick relist or relist in bulk
Quick relist isn’t available on all listings
If it isn't available, relist each listing individually by going to your Unsold folder and opening the listing.
Learn more about why this feature isn't available and how we're upgrading some of our systems.If you're listings aren't being relisted due to the new shipping structure this may give you an error, in this case open each Listing and manually process it through to activation, the Listing is expected to pick up the new structured shipping set up in the background - this should only need to be done once, on the new system relisting should go through fine.
You may not be able to Bulk/Quick relist due to the current upgrades.
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declutterqueen,
Thanks for posting that information.
However, the first week I went through each item and updated them to the new shipping yet it still wouldn't quick relist my items in bulk when they expired. I had the same shipping-error notice.
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S Community Superuser
You may not be able to Bulk/Quick relist due to the current upgrades.
With that shipping error you're getting have you opened each listing one by one, selected each of the one Listing pages through to the listing being activated without changing anything?0
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