"Active" but not relisting
I've seen a few posts about items not relisting properly but wasn't sure if these were done via myproducts.
So I have a few active products on my products that have not relisted. One for example had no watchers and closed on 22/5. If I click into on myproducts and save, it relists.
Q1 - why arent these relisting automatically?
Q2 - is there a way to builk select to relist them in one go?
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Michelle
Trade Me staff - Community team
Kia ora AJ, thanks for reaching out. The issue last week where some members My Products were not relisting was resolved, this sounds like it could be something different so I've flagged it with the team. If anyone else is having the same issue, let us know.
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AJ Community Superuser
Thanks for the update Michelle
In the meantime, is there anyway to get these to relist in bulk? The only option I know of is to go into each in myproducts, save and it relists from doing that.
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Gary-NZStocked Community Superuser
AJ, if you see the guide I wrote a few years ago and jump strait to step 18. This refresh way has always worked when I have needed to "push" listings through.
CSV Export - edit - import - Bulk update. How to guide. – Help - Trade Me
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AJ Community Superuser
That's awesome, thanks for this Gary. I'l give that a go.
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Michelle
Trade Me staff - Community team
Kia ora AJ, the team have had a look and can't see any issues preventing your listings from going out, just the usual things like if the stock is allocated to an active FPO. Thanks Gary-NZStocked for sharing your helpful Bulk update guide again, great advice as always.
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AJ Community Superuser
@Gary - your step 18 looks to have kicked some to relist, I'll keep an eye on the others and just hoping its a slow process
@Michelle - thanks for the team looking into this. I have items "unsold" from over a week ago (one was 16/5) with stock levels so any FPO would've finished by now.
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Michelle
Trade Me staff - Community team
Kia ora AJ, Did they relist when you used Gary's workaround, or are some still stuck? Can you pop any examples of listings that still wont relist through to us, with listing numbers and product numbers so the team can take a look at those.
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AJ Community Superuser
@Michelle - the amount to relist seems to be going down, but very slowly. I will keep an eye on it. How do I provide examples of ones that aren't?
World_Cinema - not sure who you are asking to contact you, but you arent allowed to provide contact details on here, and it opens you up to scammers so you should remove it urgently0 -
S Community Superuser
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Michelle
Trade Me staff - Community team
Kia ora AJ, I've sent you an email so you can pop any examples through, if you give us the product ID the team can take a look.
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