NO LONGER ABLE TO DIRECTLY REPLY TO BUYER VIA TRADE ME'S POST-AUCTION E-MAIL?
Why is that you are no longer able to reply directly to the buyers e-mail via Trade Me's accompanying post-auction sale e-mail? I am finding that buyers are not responding to my correspondence & the e-mails are probably going in their junk. Is there a reason Trade Me has done this or is it something I am doing, as I'm finding it a real unnecessary inconvenience.
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Callum Community SuperuserYes, this issue has been going on for well over a year. No doubt more will be noticing it now as people are switched over to "new" I can't recall if Trade Me have stepped in and said why the change happened or if it's permanent.
I'm still on old so I haven't seen what the new sale confirmation looks like. Is their email address stated somewhere on the sale confirmation? Have you tried clicking that?
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I can still use the post auction email to contact them
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Callum Community Superuser
Yes, personally I've never hit reply. I click their email address from within the sold confirmation email. If you hit reply they get all the other stuff from Trade Me that is meant for the seller. I don't think they need to see that.
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