When I am going overseas, I always inform TM of dates and countries, and so far no problem ( I have 2 long standing TM stoeres). I know others have has issues at times so it is a little undefined
When I am going overseas, I always inform TM of dates and countries, and so far no problem ( I have 2 long standing TM stoeres). I know others have has issues at times so it is a little undefined
Its difficult. You as a seller are responsible to get the item to the buyer undamaged. It was damaged (for what ever reason) so you are responsible. With the claims process, that is between the Seller and the courier company ( the buyer is not involved), and the result of that does not affect your liability for broken product on arrival to the buyer. And yes, its unfortunate that the courier requires packaging photos for the claim, but buyer had already disposed of packaging. That however is not the buyer at fault as they did not know they had to do that. In future for breakable items, mayb...
OP. You are covered under the Contractual Mistakes Act 1977 where if a price is offered and that is a genuine error, you are not obliged to go through with the transaction
I can still use the post auction email to contact them
Michelle, I agree with S. Many traders have mentioned about this, I believe there is a site wide block on editing / deleting feedback after the 45 day mark. I dont believe it is limited only to a small number of listings in a small number of categories as you have suggested
shortsbrandy. The only payment options that can be listed on a listing are ping, afterpay or cash. That does not mean a trader cannot pay to a bank account. Since TMs changes, I have noticed a heap of traders now selecting cash and then paying to a bank account. This is clearly a preference for many buyers and they feel more comfortable with not using ping
A heads up to all traders who are top sellers. If an item is paid with ping, then this issue will not involve you. However if your item is paid to your bank account, and you have to do a partial success refund ( likely if you are combining shipping and have some shipping refund to buyer). then while TM will give you the partial success fee refund to your account, they will then remove the whole top seller discount from you( this maybe the topseller discount for all the trades combined in that combined shipping transaction). Check your TM account and you will see it happen. I recently had a ...
After TMs medling with the site and changing more and more to the new site it becomes harder and harder to delete or amend feedback you have placed. TMs policys say you can amend or delete feedback once. But that functionality is being lost. Once in the new site, there is no option to change feedback, only in the old site. And in the oldsite this can only be done when the sale is still in your won/ sold file. Once its gone from those files, if you access the feedback , its only on new site, so no ability to amend feedback. It also used to be the situation that if you accessed the feedback b...
Anybody else getting this message from TM but finding there is over a year of life on the card before it expires?