if i cant turn off ping as payment option. its no longer my choice. buyer decides if i pay 2.19 %
now it looks like the buyer will decide if i have to pay ping fee. is this correct? can i choose to tell buyers i am not accepting ping and i will remove any bid that the buyer hasnt agreed to use cash as payment? stipulating this in the auctions item details seems to be the only way to enforce cash sales for now. but is it even allowed to enforce cash or has seller choice been removed .
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It sucks, Ive been buying and selling on trademe for years and this is awful. I dont want a ping account, I dont want bank details held on ping, I dont have a credit card.
Looks like facebook marketplace has a much better system.
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Michelle
Trade Me staff - Community team
Kia ora tradingstuffnz, it is up to the buyer to choose their preferred method of payment and if they choose Ping you will get charged the fee, buyers also value having the security of Buyer Protection available to them. As part of the changes we removed success fees for casual sellers, so you are actually paying less fees.
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It should not be up to the buyer, the seller needs the ability to make the decision that affects the seller. I would support having the option for ping and/or bank transfer details. BUT the seller needs to be able to select what works best for them. Trademe has forced this decision onto buyers but taking away the ability to opt out of the ping decision.
TradeMe is obviously making more fees by using ping and that is the driver for this decision. There was no canvassing the options over longtime buyers and sellers it was a TradeMe decision as to what is best for them. Very annoyed!
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Michelle
Trade Me staff - Community team
Kia ora laverda, buyers prefer Ping, because if a trade goes wrong, they’re covered up to $5,000. Our 2.19% Ping fee is a competitive transaction fee that covers the cost of processing payments This ensures your money shows up immediately and that the trade is fully backed by our protection policies. We've also said goodbye to success fees for casual sellers, overall, our members will be keeping more profit when they say goodbye to their things on Trade Me.
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Dear Trade Me! You've made the decision for me how I want to be paid! That is MY decision not yours! I want to be able to have the money in my bank account rather than yours then have to transfer it. You are the middle man between the buyer and seller. Like a lot of others, I will make the transition to Facebook marketplace too. I have never used it uptil now but it will be easier for me to use than what Trade me is now. I notice on all itmes I relisted this morning that you'd changed items to "no pickup" - why was that when I've used "buyer allows pickups" for years - look how long I've been a member. So carry on ruining your business and you won't have to worrry whether we use ping or not as there will be no customers.
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Which Buyers prefer PING Michelle?
Local traders or the International ones who have been listing since APAX took over Trade Me?
Where's the survey published so we can all make an informed choice and decision?
Incidentally there's requirements in law for all parties to adhere to Rule of Law.
How do PING carry out any Due Diligence, Enhanced Due Diligence etc if they can't access our private Financial information?
Open Access banking in general is a disaster unless one wants Big Brother in control of our day to day lives without independence.
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Im more a buyer than a seller and i dont like Ping either. Im not sharing my info and transferring money to a fourth party.
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S Community Superuser
Kia Ora owlovenmit,
Ping is TradeMe's own built-in payment system, 100% run by the company, you aren't dealing with a 2nd, 3rd or 4th party here. Alot of Members will use their debt &/Or credit card as a 1 off payment rather than save their card details with the company, others are fine with the company holding their payment card details as they are stored securely - whenever one looks their saved card(s) up on the system one can't obtain their own card details, only the last 4 digits of the card number are visible onsite to help us identify which card we've registered with to use. - Hope that Helps. - Cheers.
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Where have you got your information from S to state "a lot of members will use their debit & /Or credit card..."?
Or have you surmised?
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Michelle, Ping might be owned by Trademe, but it appears to be only setup to circumvent gst issues, as a financial institution (PING), gst is not applicable. So 2.19% for both buyer and seller = 4.38% on each transaction, not much difference to the seller fee of 7% which included gst. Trademe needs to be upfront and post the survey results proving their statement that they canvassed both buyers and sellers. And the statement about not knowing our bank card details is ridiculous...
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AJ Community Superuser
laverda - the sale is still GST applicable (for those GST registered) - the form of payment doesnt change that.
Also, the buyer doesn't pay 2.19% for ping. They pay a fixed rate - see below.
The % they pay range from 0% (under $20) to 5% eg $0.99 on $20, 1% eg $0.99 on $100.01
$0.00 - $20.00 = Free
$20.01 - $100.00 = $0.99
$100.01 - $250.00 = $1.99
$250.01 + = $4.99
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S Community Superuser
There are No statements regarding not knowing Bank accounts - there is reference to card details being stored securely and full accounts Not being visible onsite.
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