Is anyone else struggling with multi-factor authentication on phone?
For over a decade I could go into my trademe account without having to do anything. Now, suddenly, I have to check my email for a code and enter it. Sometimes I have to do this 20 times a day. It's driving me nuts. Why the sudden change? I thought it was because my password was weak so I changed it, but I still can not log on. Is this happening to anyone else?
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S Community Superuser
Kia Ora jayman23,
I have the same trouble on the Desktop site,
TradeMe have made several changes in the background to such an extent I now have to use a second browser just to use TradeMe. - Our devices go through a Cloudflare security check, then we are required to enter the email code as a second security check regardless of not opting for MFA. - It's been more than infuriating if ones not using their email, it's a forced sign in to email to get the code. It's even more infuriating when you log out of the site and shut down then want to quickly log back in, nothing quick about it when you again have to go back through email to get another code.
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Michelle
Trade Me staff - Community team
Kia ora jayman23, thanks for reaching out. I can see you've been in touch with the team, someone will get back to you about this.
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It's still happening.
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