Period of sale too long and corrections impossible
Answered
Wow. I've heard and talked about trademe for years, because of the household name it's become. What an utter disappointment trying to actually sell something. I tried to sell my concert tickets for tomorrow. The min sale period they offer is 2 days. Bidders rightly asked me how I was going to sell Saturday tickets with a Sunday deadline. Tried for ages but ended up having to cancel the ad and relist it as 'buy now'. That meant I had fix a price which wasnt the aim. Then I find its listed under rangehoods! Even if that was my fault somehow, why do I have to cancel the listing and relist for the 3rd time to make that correction, ditching 50 watchlist followers in the process and starting again? (Trade Me won't let a listed item be re-categorised). Really?! With all the amendments and messaging to be respectful to bidders, its taken me hours of time I didn't expect to lose. Guys, period of sale and re-categorisation are fixable. Very clunky for a supposedly iconic site, don't you think?
-
Gary-NZStocked Community SuperuserEditedThe minimum listing duration used to be 6 hours and I just created an auction for 6 hours no priobs. Maybe it's different for concert tickets. Might pay to withdraw one of those listings or you could end up with people buying more than what you have, which will lead to disappointment.
I was also able to edit that same auction so it finishes in 2 hours time.
1 -
Callum Community SuperuserDid a trial run in concert tickets. Like Gary says I had no problems scheduling it to end the next day, or even the same day.
Some categories are "locked" so you can't move items if you put them in the wrong place. This is usually because the fee structures are different.
Were you perhaps listing or editing via the app? Functionality on there can be different, and usually less than the full website.
1 -
So in the Help - Banned and restricted page, it says that we are not allowed to list event tickets (which maybe why you cannot find a category to put them under).
But in the Trust and Safety page, they have an article saying that it is ok??? So I wonder which one it is???
1 -
Gary-NZStocked Community Superuser
Simon, there is a category and sub-categories specially for event tickets, concert tickets etc.
Event tickets | Trade Me Marketplace
The help page for banned and restricted items specifies only some tickets are banned for sale. All others are fine.
... You may not list tickets to events which are subject to the Major Events Management Act 2007.
1 -
Thanks for the discussion on this guys. Helpful. Looks like I need to look again, but also that there are some ambiguities for TM to clarify. Cheers.
0 -
Callum Community Superuser
Not really any ambiguities Robert. You just have to click on the link that is Event Tickets to see which particular ones are banned. Likewise Dogs wouldn't be able to be sold on here either, as they also appear on the banned list.
0 -
I entered the item under 'Travel, events and activities'. No stress but I would have thought any reasonable person might have considered that to be the right place. If there's some other category that's actually the correct one, perhaps they could make it more obvious?
0 -
Callum Community Superuser
Yep, thats correct. It is further broken down into concert', sports, and other. Here is the tree for example if it is a concert ticket you are selling.
0 -
Gary-NZStocked Community Superuser
You have them listed now Robert in Travel, events & activities > Event tickets > Concerts , which is the correct place. Have you tried to edit it to change the close day/time to today rather than tomorrow.
1 -
Excellent. Thanks. I have tried to amend the close time. The earliest offer now is Monday. I'll leave it at Sunday. Appreciated your advice. S.
1 -
LucyTrade Me staff - Community team
Hi Robert. Thanks for posting - great to see that there was some useful advice shared here.
With finding the right category to list in, we do offer category suggestions based on your listing title. Travel, events & activities > Event tickets > Concerts was the first suggestion I got on the example I just tried:
Did this happen for you, Robert?
0
11 comments
Date
Votes