Simon

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Recent activity from Simon
  • Simon commented,

    Was it listed as Vintage ? Part of being a seller is managing buyer expectations, if they had used the word "Vintage" with no other context, then you would be fine in expecting it to be pure wool, if they said "Retro" then that would mean it was made in the 1980's or 90's when you would expect acrylics to be used, - Vintage would be more 1950's and earlier. - Unless of course they said 'Vintage Style" then they are just describing the fashion.

  • Simon commented,

    Questions about battery health are legit, charge device fully, and leave the screen on, check back after 1 hr, note % drop, then check again after hour number 2, and report the % drop, that should satisfy them, however making a low ball offer is a real dick move. Good on you for blacklisting, personally I would just leave it at that. They are the ones looking like a fool not you, let it be an embarrassment to them.

  • Simon commented,

    Traditionally for this problem, we have been able to do a community watch report - something like this " Hi there, I am reporting my own listing, I feel the questions from user .... are an attempt at de-railing my auction, I have now placed them onto my blacklist, but was hoping you would kindly be able to remove their questions and my answers" Unfortunately something is really wrong at T-Me HQ right now, and they don't seem to be getting to the CW reports in time to do something about them. You could try the live chat option. But that can be hit and miss too, you may have to queue, so it c...

  • Simon commented,

    Hi there Geoff, yeah this sucks when this happens, you have a few options here Pal 1) Just ignore it, and dont respond ( not the best, but still an idea) 2) Answer the question and politly explain how they are wrong, or how they have misunderstood your listing. Prove that you know what you are talking about, and perhaps quickly explain your process for aging the item. - Turn it into an opportunity to further promote your listing.  3) Do a comunity watch report - Say " I am reporting my own listing, the comment made by user ... is an attempt at trolling to try and derail my auction, can you ...

  • Simon commented,

    I did one just now on desk top with Google Chrome as the browser, it worked normal for me, and got the little green pop up saaying request accpeted. 

  • Simon commented,

    Its okay, but I wouldn't worry about it, only about 50% of people bother leaving feedback now, but ultimately if you keep trading - buying and selling, your rating will grow.   

  • Simon commented,

    Its hard to say without seeing the auction itself. This may have nothing to do with the seller. If bids have been placed that can kill the buy-now. Quite possibly you have asked a question, and in the mean time, someone else has placed a bid, quite innocently, and that has automatically killed the buy-now option, without the seller ever have been involved.

  • Simon commented,

      Lynda Hi there! Trade Me staff don't often comment on here, and they next to never send a confirmation report.   Personally as a seller, I find it a very tricky situation when people ask for a bid to be removed, because I feel bad for the under bidder, who is now leading with their absolute highest auto bid.   I tend to leave the under bidders bid alone in this situation, because I fear that if I remove their bid as well, it may do more harm than good.   If I removed their bid as well, they may not see the notification for example, and not realize that they need to re-bid, and they mi...

  • Simon commented,

    Lots to un-package here my friend, unfortunately Trade Me is awash with non compliant electrical goods. Your client should be asking for a refund, it depends on how they were advertised in the first place, but if there were parts of the original advert that would lead a 'reasonable' person to believe that the item is fit for purpose, then they would be covered by the consumer guarantees act, and would be entitled to a refund. It also depends a bit on if the Seller is "In Trade" as the rules differ a bit for these sellers as opposed to "mum and Pop" casual sellers. "In Trade" Sellers are exp...

  • Simon commented,

    For sure Gary, I put reserves on myself on occasion if I want to try and protect a niche item, but also want to create a fun listing. But maybe I miss understand the OP, It reads to me that they want to make the reserve price, and the start price the same thing, which to my mind seems a bit pointless, because if you have set the start price as your reserve, then its value is already protected.