Why is Ping being enforced on a casual seller?
My understanding was that only "in-trade" accounts are being made to use ping with bank deposits being blocked. But I am a casual seller and when I logged onto my account this morning the following message appeared in my unsold listings:
What the heck is going on? Does this mean that I can no longer have a bank deposit as an option? The message was not on an individual listing but rather displayed at the top of the unsold listings. Does trademe no longer want casual sellers anymore? I do not feel safe listing anything with this message present in case trademe decide to enforce it.
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It is a current promotion. Another is service fee for Ping paid by buyer. Promotion is against specific categories from casual sellers.
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I decided to hold off relisting of unsold items, the Ping promotion to casual l sellers was fee paid by seller initially but then a service fee to buyer has come up. Neither are of interest to me right now so I will wait and check back in a week or so.
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I thought that the current promotion was only meant to apply to certain categories and not everything else. But I am getting the same message in my unsold bin and it states ALL LISTINGS not some. The message does not refer to specific categories or items within my unsold bin but rather implies that it applies to everything, including items outside the so called promotion. The link on the "learn more" button just takes me to the info panel on using ping and does not reference any promotion. Guess I won't be able to relist anything for a over a week then. So is this change permanent? Are all casual sellers now being forced to use ping? And if so, when did trademe make this change as nothing has been said anywhere
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S Community SuperuserYou can read about the Ping promotion here...
At the Bottom of the page under 'Things you need to know' there is reference to the Buyer paying a Service fee which you can link through to the following help file below...
Service Fee experiment – Help - Trade Me
I can confirm when I create a New Listing the following message appears...
The reference to Ping is included on every listing is referring to every listing in the Home & Living and Clothing & Fashion categories. - Yes! TradeMe could & should have made this clearer so as to avoid the confusion it's caused. - All the Best.
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A little bit like the Anti Money Laundering Match, partial match & no match system that is reliant on AI
- Bill Bot and Minksy & Michie muck without application of proper legislation & human intervention.
It's time for trans national accountability.
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I went to list a jigsaw but it was forcing me to use ping so I didn't list it so not just certain catergories
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S Community Superuser
Kia Ora kilpatricks,
Are you not able to remove the Ping option? - this is now pre-selected when creating New Listings though we can unselect it for categories not in the current promotion which is running. - If you aren't able to unselect it can you report this to staff using the blue speech bubble Bottom Right of your screen, you may have come across a bug in the Listing process which needs fixing. - Cheers.
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