Start to list a general item, but I need to credit my account

Hello Georgina. How do you mean it has not been accepted? How are you trying to credit your account? Are you getting an error message? 

I have put in my card details to credit my account but then it just says $0 and asks me to credit my account again. It doesn’t take or load my money.

I therefore can’t start any new listings.

I’m wondering if I need to pay more $10-$20 to start listing items.

From memory you only need $5, but it could be $10 for your first listing. 

If you are planning on listing a few items I would try $10 and see if that works. 

Kia ora Georgina, you need to be authenticated to sell items on the site, to authenticate your account you only need to top-up your Trade Me account with $1. Are you trying to top-up using the desktop site or one of the apps? If you're on one of the apps, try a desktop and vice versa.