Searching using photo camera
-
Callum Community Superuser
Hello Belle. Is this something you are experiencing on Trade Me? I am not aware of an error like that on here.
If it's a general problem you are having, not related to Trade Me, you could try searching for the exact error message on google to see if that gives you some answers.
If it is a Trade Me error you can reply with exactly what you are trying to do and on what device. A screenshot of the problem can also help people understand where you are having an issue.
0 -
Gary-NZStocked Community Superuser
The android app gives me the same error with both the take photo and use existing photo. Have cleared cache, cleared data, forced stop, logged back in but it still gives the not found error even if choosing to use an existing tm photo. It is an experimental feature so looks like the experiment has failed.
3 -
Callum Community Superuser
Ah good old Trade Me. Experimenting with new stuff when the place is already full of current and historical problems that need fixing.
Nothing unusual about that I guess ;)
3 -
Gary-NZStocked Community Superuser
It's been a long experiment, Trademe introduced in 5 years ago.
New! ‘Shop with camera’ - Announcements | Trade Me
I imagine it will be dropped now it's broken, on Android anyway.
1 -
I has a screenshot for proof if you need, is there an option on the format to attach?
0 -
Michelle
Trade Me staff - Community team
Kia ora Belle and Gary-NZStocked, I've popped you an email for more info so we can look into this 🙂
0 -
Hi Callum reply back to your message:
"Hello Belle. Is this something you are experiencing on Trade Me? I am not aware of an error like that on here.
If it's a general problem you are having, not related to Trade Me, you could try searching for the exact error message on google to see if that gives you some answers.
If it is a Trade Me error you can reply with exactly what you are trying to do and on what device. A screenshot of the problem can also help people understand where you are having an issue."
Yes it is related and is something im experiencing on trademe unfortunately, i see a few others are having the same issues here too. If there was a platform on this format to provide more information it would explain easier. Your comment section here doesnt let there be a paste and attach option.
0 -
S Community Superuser
Kia Ora Belle,
It's great to read Michelle, TradeMe staff member, has contacted you for further info' to help investigate this issue.
Just a heads up, you are able to copy & paste screenshots into this Community Forum, Insert links & images, as long as they don't identify any member, including yourself, personal contact information as well as refraining from advertising - any of these can have identifying information covered/blocked from our view. - Cheers.
0
8 comments
Date
Votes