How do you get a potential buyer details to view an item without breaking TOS?
AnsweredSo I know TradeMe doesn't allow sharing personal details in the Q&A, so my question is, how do you go about getting a buyer your address/phone to setup a time to view the item in person before committing to buying it?
Do you just ask the buyer to click buy now and pick bank transfer/cash as payment, to get there contact details, and then cancel the trade (and ask TM for TM fee refund) if the buyer doesn't want to go ahead after viewing?
I've been searching the TM help pages, but can't find anything for this use case (except for when you sell a car where you can share your ph.).
-
Gary-NZStocked Community Superuser
Easy answer Adriel, you can't get the other persons contact details for general auctions while they are running, unless you have traded with the other person before and have their details already, or if you or they have a classified where it's allowed to have contact details in the right fields. An easy option like you have said is to agree after discussion in Q & A to cancel the trade if things aren't as advertised, but that can lead to problems. Best thing is to ask for more photos, description & dimensions if something is not clear in the listing.
2 -
Hmm yeah, that's what I thought was the most logical option. Just wanted to make sure I wasn't doing anything obviously against the rules.
Good tip on the photos. I try to cover everything, but sometimes do miss things.
0
2 comments
Date
Votes