Thanks Gary, hopefully they will email me tomorrow after I requested 'person' via the bot. Thanks for taking the time to respond.
Thank you Callum, it appear this option is no longer available as it doesn't show in the post auction activities list. I am finding it a bit frustrating that some features which worked fine before seem to be no longer with the so called improvements. Oh well, can only do what you can do. Trying to do the right thing but will see if they contact me by email as told by the Bot. Enjoy your evening.
Thank you have I done this as explained via the bot. I shall await the email as advised. I appreciate your help. Always best to be honest I reckon. Have a nice evening!
I have just had the most frustrating non helpful conversation with the trademe bot! Is there absolutely no option to contact a real person with queries or concerns? Today I requested a success fee refund but I need to ask for this request to be cancelled. The sale has since gone through albeit very late after the closure of the auction. I have tried emailing an explanation but the supported email is unmonitored and has bounced back. I have been burned by none responsive buyers not following through just of late but on this occasion they have now made contact. Frustratingly or coincidentally...
Thanks Gary, you have been incredibly helpful, I do appreciate you taking the time to help me with this query. Funnily, I thought I would give one more try and miraculously it has now worked and the member in question has added to my list with confirmation from Trademe ( #$%**@#$ has been added to your blacklist.) Technology huh, may of just been a small glitch that has since been fixed. Have a great weekend!
Oh, no forget that tried once more in the member search but copy and pasted and her profile came up so still active.
Umm, just searched via the search members link https://www.trademe.co.nz/Community/MemberProfiles.aspx and her profile doesn't come up so perhaps you are correct and they have already been removed.
Yep tried all of those, copy and paste, hand type name. Account still there when I go through the sales page. I have placed feedback successfully today so account still showing. I appreciate your taking time to give helpful comment and give suggestions. I guess I will just have to hope that you are correct and Trademe have already deactivated the account.
Thanks Gary, I have refreshed multiple times. Even shutdown and restarted but this particular user name is definitely is still not showing on my list of Blacklisted traders sadly.
Hi is anyone having trouble with this function? I'm trying to Blacklist a member who has been outbidding other bidders to win auctions then not following through with the purchase. I have tried on my laptop, I phone App, Iphone browser (website) and no luck. I always get the same error 500 message and an Oops there was a slip up message. Incredibly frustrating and maybe Trademe techs need to look at this as it is a vital tool in keeping us safe from time wasters. Any help appreciated. Thanks