Hi, im genuinely wondering if I am in the wrong or not. I sold an item on Wednesday 7th, the buyer did not pay or send their address. I usually wait 3 business days for a buyer to pay/give delivery address. 3 Business days from Wednesday would've been today (Monday) Today I would've sent a email to confirm with the buyer if they still wanted to proceed with the trade or not. But instead I get a negative feedback at 10pm Sunday 11 August saying the buyer is unhappy with my lack of communication. The buyer also opened up a dispute with trade me to request their "help with completing the trade...
I very rarely leave bad feedback even if a sale falls through but sometimes when I have a particularly bad experience I do leave a red face. The reason I rarely leave bad feedback is because I dont want to deal with getting retaliatory feedback. Someone who has a feedback score of 57% bought 13 items from me and I emailed them three times over 2+ weeks, no response. Because this person already had so many red face feedbacks from other sellers saying this buyer buys stuff and doesn't follow through, and the fact it was 13 items which is a pain to go through each one to request a success fee ...
After I put “I don’t do bundle deals or accept offers” in my bio I have significantly decreased the amount of low ball offers I get. But today I got one so ridiculous I wasn’t sure if the person was serious or not. They wanted to buy four items from me and offered me $10 each + wanted free shipping… the items in question are three $39 items + one $45 item. So they were basically asking if they could buy $162 worth of items for $40. My profit margin is 20% on the majority of my items.. so it’s quite insulting getting offers like this. Luckily the $45 item sold to someone else shortly after I...
Thanks S. I’ve added them to my black list now, I’ll use live chat tomorrow to take their 4 rude comments off my listings. Truely shocking behaviour
I was in a bidding war with two people this evening. I ended up winning the auction. No issue with the seller at all, they’re someone I’ve bought from many times before.. instead it was one of the other bidders who spammed such rude comments on my own auctions Q and A section. All because I (and one other person) was bidding against them. What makes it worse is I recognised their username, I’ve traded with them before a few months ago (trade went fine.) I just don’t understand why people are like this. This is certainly not the first time I’ve come across people abusing the Q and A feature ...
I dont understand why some people get upset over someone bidding on an auction with the intent to resell the goods. Thats what I do, its my full time living to sell on trade me using this method. I buy items in bulk, clean them, (many times the arrives arrive in bad condition, yuck!) Research how much each individual item is worth, take photos and list on trade me. I do this 8 hours a day, every day as im a disabled woman who has to work from home. I recently came across another resellers trade me page - one of their feedbacks was from a seller who was angry that the buyer bought the goods ...
Hi I sold an item on November 5th. On Tuesday 8th November I email the buyer to ask when payment will be made, they email back and say they have just sent the payment and their delivery address. I say thank you and post the item the same day - trusting the buyer made payment. I always try to get items posted ASAP, and have posted items before the money has shown in my account, never had an issue as most people are honest. I check my bank account that evening - no money. I check it the next day - still nothing. I check my account today, nothing. I triple check, going through every single pay...
So I have 100% positive feedback (approx 2900 feedbacks altogether) and I’m very proud of this. I work very hard to reply to emails super fast and ship items quickly. However last week I received my first red face with no communication from the buyer, just stating “item broke”. I talked to the buyer and luckily they took the feedback down after we realised it was in error. Today I received a blue face from a buyer saying the items took two weeks to get to them and that there was no communication, yet we spoke 16 hours earlier and the items were bought right before the long weekend, so 7 non...
In my experience as a perfume collector, I have both sold and bought perfumes online that were sent by various shipping companies, NZ Post, Pass the Parcel and Aramex, all without problem. I've even bought perfumes from retail stores like Chemist Warehouse who ship via NZ Post (even though NZ Post prohibits it) and there has never been an issue. I'd say you have nothing to worry about Denise, I have bought many perfumes over the years and not once has it not gone through a couriers system. The main reason courier companies prohibit it is due to the high incidents of them breaking during tra...
Thanks for all the answers everyone. I dont think the seller is purposely ignoring my emails, i think they may just be one of those people who doesn't frequently check their inbox. Hopefully PBT (first time im hearing of this courier company) still has my parcel and is able to send it to my correct address.