Hi. I am trying to get customer support regarding an issue with a trade I have, but Im having difficlty finding help on this site. It seems like a maze & is difficult to find real help. Can customer support please email me so I can get some help on my issue. Thank you. Ena
Thank you for all the responses. I like the suggestion to use the app and get questions sent to my phone. First I have to work out how to use my new phone. Just got a S25 Unltra after having the same phone for years. Ive had it less than a week & the jump in technology is huge. I like to answer questions as soon as they come through but Im not doing a very good job without the dropbox. Why did TM removed it?
Hi. Before the changes to TM you used to see all your auctions & had a drop down box that allowed you to view questions.Its gone now so unless I go in to each auction, I can see which auctions have questions. How do I find buyers questions as Im not going to click into each auction to find them. Im missing questions which I dont realise have been asked until the auctions have closed & I go to relist. It freaking annoying. How do you find questions. I hate this new site format. Its not helpful or better.
I have had the weirdest thing happen, that's never happened before. Had buyer contact me the day they bought item (over a week ago) asking for shipping cost. Sent that & 2 more emails -the last today. Got reply from email today (same one that emailed me last week asking for courier cost) & the same email I replied to every time saying, 'sorry you got the wrong person & email'? WTH?