Thank you for all the responses. I like the suggestion to use the app and get questions sent to my phone. First I have to work out how to use my new phone. Just got a S25 Unltra after having the same phone for years. Ive had it less than a week & the jump in technology is huge. I like to answer questions as soon as they come through but Im not doing a very good job without the dropbox. Why did TM removed it?
Hi. Before the changes to TM you used to see all your auctions & had a drop down box that allowed you to view questions.Its gone now so unless I go in to each auction, I can see which auctions have questions. How do I find buyers questions as Im not going to click into each auction to find them. Im missing questions which I dont realise have been asked until the auctions have closed & I go to relist. It freaking annoying. How do you find questions. I hate this new site format. Its not helpful or better.
I recently listed some auctions after a bit of a break. You used to be able to use the drop down box to see if you had questions but that doesnt appear to be available anymore. How do you check if any of your auctions have questions without having to check each auction? I dont like the new formatting & layout. The customer service is almost non exitance e.g. person to person. Tried to resolve an issue with a buyer and there is no phone number, the email appears to be automated and takes days and then they dont answer the question properly, just what they chose to answer. For a multi-millio...
I have had the weirdest thing happen, that's never happened before. Had buyer contact me the day they bought item (over a week ago) asking for shipping cost. Sent that & 2 more emails -the last today. Got reply from email today (same one that emailed me last week asking for courier cost) & the same email I replied to every time saying, 'sorry you got the wrong person & email'? WTH?