Not sure if you can blame Rural buyers as it's also a Postal service and Courier delivery issue and that of Templates. Some of these challenges for us all go back to the era of Deregulation and Centralized of services which is when our Government signed contracts with Microsoft to provide digital services and we lost logic we had with Paper based Systems.   We too have problems with some, generally newer migrants, Post office staff not knowing locations as they don't have the geography Education us locals were taught at school in NZ. Be understanding and explain it to your buyers. 

Yes we to have had the same problem and had to use "Place feedback" on their accounts to alert them to check junk / spam mail. Seems to be a problem with Google and Gmail taking it upon themselves that Trade Me emails are Spam! Which email provider are you with?  

Jungraelim  Is it a local seller or international? We would be interested if it's also a brand new item listed with lots of other listings the same, so we know if it's a reputable source. Meanwhile we hope your item arrived.   Thank you    

So can a buyer pay in part for fees with PING to Trade me and the rest of the transaction in Cash to the Seller?

goodsound, it's your money so why shouldn't you? Guess it will be like ENTAIN & TAB structure, a mess with the National Cash Register lurking in the background and Digital Monopoly.  

Well Trade Me need to remove default so we can "choose" to either Opt in or Opt out or other.   There's a multitude of laws internationally for all to comply with for International e-commerce.   Where does the arrow lie?

This has been a problem for well over a year, unfortunately. There's a multitude of technical glitches are everywhere, or perhaps they are changes we are no advised about until they cross our paths and trying to make completion of trade.

However PING still requires sensitive Personal Banking Debit or Credit Card details, is this correct? Who exactly is PING and where are there New Zealand offices, including Customer Services offices? Do they have a New Zealand Business licence number as we can't seem to locate any of this information. Just wondering if this is perhaps a not so smart move on APAX as operators of Trade Me as we are in New Zealand with a much smaller population than say that more heavily populated countries of UK or USA or we understand pockets of South America where APAX also have offices?   Note that to oper...

Swift as a transfer mechanism for Bank Transfers works well if conducting International trade between banks.   The Match, Partial Match or other has always existed, speaking as a person who has worked in banks and retail where Cash Register Systems are used. We had to ensure Credit cards belong to who is using them with signatures on a "Carbon Copy" ( yes that's linked in with the Carbon Free spin) with that of the Credit card. An automated machine system will never replace effective Human Invention.   Due Diligence reading an advertisement, to establish if a person is genuine, making conta...

Thanks for this debz777 As a casual seller we have been mystified why we have had watchers disappear overall, can't see who is watching or which part of the country, our Fixed Price Offers to our watchers going no where - all this in the last 12 or so months. Used to be able to have smooth trade and swift Communications with our Watchers.   Your information is very helpful to clarify there's a multitude of problems with Trade Me as a result of Technical/ so called "Upgrades". If we were an investor in APAX we would be asking serious questions about misappropriation of funds amongst other qu...