123kitchens - the rural deliver surcharge is not changing

Thank you Michelle. These comments are not aimed at trademe at all, but finally some info re NZ post increases, and not even from NZ post.

Some more info is needed, eg what are you currently doing/what step are you getting to?

Thats interesting to know. Normally you answer the question and it will email the answer to the question asker as it has their user details in the question. I dont understand how this can work when there is no question to answer. Do you just put a comment in the auction and does it send that comment to the person who has asked but then deleted the question? How does the system know who to send the answer to? And if 2 people have asked different questions, then how does it know which comment goes to which asker? Im genuinely curious how it works, as I have had the same happen and didnt think...

S - If they have have been deleted, how can they be replied to?

Trademe users can delete their own questions, its a fairly new feature. Ive had it happen to some of my listings too

Ok good to know Im not the only one in this position LOL. Yes the price increase is the reason why I have started to rethink using it, but as I dont yet know the increase in the parcel prices its still an unknown. Added to that is I currently have 2 of these that havent been delivered yet and 1 buyer is understanding the other is demanding compensation. Have you had anyone ask for compensation even though you have had those clear statements?

Good advice from S Always, always check their feedback. Get their address prior to making the deposit. If you can, try googling them to see if you can find out anymore information. If they are a small seller, there might not be anything.  

That is completely understandable. I thought your post sounded fine btw, Good luck for getting it changed

Hi Timothy, you haven't specifically stated that you have contacted the trader and asked them if they can edit the feedback. If you havent, this would normally be you first step