Questions Disappearing
Answered
Anyone else noticed that a question is not showing on the auction after its been asked?
Had 2 questions disappear from my listings in the last 2 days.
They initially show then disappear.
The question asked Sunday was regarding organizing a courier - surely that is not going to be removed by Trade Me?
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AJ Community SuperuserTrademe users can delete their own questions, its a fairly new feature. Ive had it happen to some of my listings too
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S Community SuperuserKia Ora Jim,
You can still reply to the question & your reply is still emailed through to the Member who asked the question which may help sway them back to your Listing. - Cheers.
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AJ Community Superuser
S - If they have have been deleted, how can they be replied to?
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S Community Superuser
Kia Ora AJ,
The Seller still receives the question - twice now I have removed a question asked & received a reply from the Seller within a few hours after deleting my question - Cheers.
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AJ Community Superuser
Thats interesting to know. Normally you answer the question and it will email the answer to the question asker as it has their user details in the question. I dont understand how this can work when there is no question to answer. Do you just put a comment in the auction and does it send that comment to the person who has asked but then deleted the question? How does the system know who to send the answer to? And if 2 people have asked different questions, then how does it know which comment goes to which asker? Im genuinely curious how it works, as I have had the same happen and didnt think it was possible to answer the question
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