Hi Betty, yes frustrating (we use desktop chrome/don't use the app) we had that issue last week. We advised trade me via clicking on the "tell us what you think" option. The two auction numbers were provided for them to look into it. We have noticed that when listing a new item the tick box to send payment instructions is unticked. Previously it remained ticked by default mode unless we unticked it. However since the recent upgrades have noticed that is not always so. When listing an item we check and double check it now. Obviously best for one to keep a cool head re slow payers as there ma...
This afternoon we received a suspicious email with the subject line "You have a letter from the Trademe Team order ID.." It included the following info. as below. I have removed from the email for posting on here the 8 digit order number. I certainly will not be clicking on any links. The graphics looked trade me familiar. It even had a notice about getting the app. Sadly scammers appear to be out and about again. It's a reminder to keep safe out there! edit 1610 hrs trademe have been copied in. Brand New Order: One of our clients has expressed interest in your product! W...
Big thanks for your helpful comments Gary & S. Utilised the second question as suggested by S with a friendly educative approach. Trader purchased and trade ran smooth and slick. Looking at the lower value older cars for sale, potential buyers leaving their contact details in the questions appears to be rife. Which is why I came on here to double check before I acted on my situation. As you mentioned S it could make them vulnerable to being scammed. Your suggestion Gary re big print definitely worthy of a try, should be easy enough to implement. Hopefully TM might note your suggestion.
Have a current listing for a car part/accessory. A prospective buyer asked a question re picking up but the answer was already in the auction description and they also included their phone number. I have two such identical questions from the same prospective buyer. I answered the first one via the site and pointed out there was a "buy now" at the same as the start price. Confirmed re re pickup, arrangements would be supplied after purchase. No purchase resulted. There is another watcher as well so trying to keep all on a level playing field. Do the same rules re no contact details in Q appl...
Big thanks Gary & S for your helpful responses much appreciated. Currently following through on those actions. Cheers
First had one of those trades that was slow to progress. Purchased two fragile items. No auction description or listed shipping so asked questions and "yes" to ? will ship. It took 10 days to ascertain the shipping cost. Paid $15.60 immediately and trader updated the following day with the track number. The postage seemed a little excessive but figured it would allow for protection so did not question and relieved to get the trade moving again. Finally arrived today in $8.20 size bag (sent prior to July 1 increase) a price difference of $7.40 charged. Even worse still both items smashed to...
We too have noted an increase in rude nasty behaviour. Indeed have just now reported via the community watch button, one that not only was clearly in breach of the TM listing guidelines for a new item, refused to respond to the purchaser's emails, but then considered that he could then respond with abusive abbreviations via f/b and in his response to purchasers f/b. This was not re one of our trades but felt empathy for the purchaser. That seller is on our blacklist now as we do not wish to encounter him! The good old community watch button is still there folks (on desktop anyway) at the ba...