Hi Shane I would get in touch with the Trade Me Customer Support Team using the Contact Us link at the bottom of any page and they will be able to help you sort the issue out. Click on the link and wait a few seconds until a blue chat bubble appears at the bottom right of the screen click on it and you will then be able to chat with Trade Me Customer Support live refer https://help.trademe.co.nz/hc/en-us/requests/new?ticket_form The Live Chat operating hours are Mon-Fri 8 AM to 6:30 PM and Sat-Sun 8:30 AM to 4:00 PM.

Hi Terrance check out this link https://help.trademe.co.nz/hc/en-us/articles/360007001332-Phishing-and-scams from the Trade Me Help page they have a dedicated email for reporting scammers and abuse.

Hi Janette I was able to get Courier Post quotes for a rural delivery package this morning so their rural option through Book A Courier is still working for me. Sometimes the way certain addresses are typed in can affect the results you get with certain courier options not appearing if the delivery address is not entered exactly how a courier company expects it to be. As mentioned check the address you have been given with a address checker like the one S has provided a link to or you can use the address checker from the NZ Post website here https://www.nzpost.co.nz/tools/address-postcode-f...

Hi Sarah there is this link on the Aramex website for contacting a depot directly might be worth a try if they answer the phone https://www.aramex.co.nz/contact-us/aramex-depot/

Hi Federico anytime I have had a listing during a success fee free promo that has not sold and I have then offered it at a fixed price offer if that offer is then accepted there has been no success fee charged. Refer to this link from the Help section and see #2 Success Fee Discount https://help.trademe.co.nz/hc/en-us/articles/360019821131-Success-fee-and-listing-promotional-extra-discount-terms-and-conditions#Success-Fee-Discount As it has been awhile since the promo you are referring to I would check with Trade Me via their Live Chat option and get them to clarify if you will be charged ...

Hi David when searching listings use the location filter in your case select the North Island option then no South Island listings will appear in your search results see the screenshot below from the Trade Me desktop site.

Hi Robert I see if a refund is required after the 40 day period has past Trade Me advise to contact them refer to this link which has the "Contact us" link at the bottom of the page https://help.trademe.co.nz/hc/en-us/articles/360018650832-Apply-for-a-success-fee-refund

You can update your delivery addresses here https://www.trademe.co.nz/MyTradeMe/Delivery/MyDeliveryAddresses.aspx

I see there is a update from Trade Me about this today. Refer https://www.trademe.co.nz/c/community/news/7-day-processing-now-available-for-ping

Hi Ella if you have been blacklisted by the seller for some reason when you try to ask a question on their listing you will be informed you have been blacklisted by the seller. There is a chance the seller has had their Q&A privileges suspend by Trade Me for breaching their terms and conditions like listing contact details in the Q&A section etc. To contact Trade Me directly simply go the Contact Us section at the bottom of any page click on it and wait a few seconds until a blue chat bubble pops up bottom right side of the screen (see the screenshot below) click on the chat bubble and you ...