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I had an issue with a parcel that was picked up on 13th June. If you dont have a printer to print the label the courier takes it back to the depot to have a printed label attached to it. This can cause a delay of 24 to 48 hours. Nobody takes any resoonsibility for package until it is scanned into sysem. It took me nearly 3 monrhs and local MP to get courier to refund $15.76. They found parcel twice but lost it 3 times. Item clearly had my address on it so I beleive parcels clearly do sit in depits lost. Good luck
Im not impressed with the new system and as others have stated it is not user friendly. If your tech savy you may be able to work it out but if like me you are an older person on their own and struggle with technology its an absolute nightmare. I received an email in regard to a question on my auction but the question was not showing on trade me????
Sorry should have said I use desktop.
Rodney I have had the same experience and uaed the same method as you. Gary do you have a work around if you no longer have the trade me email and its dropped off your sold items??
I used to get the email about 3 weeks when I brought items but for some reason I no longer get them.
Before doing new post thought I would ask on here. So I dont have a printer so cant print my own labels. I book my courier through Trade Me and have been given option to print label OR write the tracking number on package. Had a courier booked to collect item on Friday 13th June. I was home and saw courier collect package before Lunch. Still showing as waiting for pick up. I have just spoken to NZ post and they have emailed me back to say since it was a FreightForward and had no label on it the process is to take it back to the depot and it takes 24 to 48 hours for this to happen. Doe...
Also had buyers asking me for payment details. These wew sent to them through Trade Me but both said they never got the emails but could see payment instructions on items I won
Thanks . Due ro the issues with Aranex in my area I will not use them. All my listings state buyers can still have then at their risk and apart from booking and packaging that is all I will do in regard to trade. I sold so.ething yesterdayy Its for an item I sold yesterday and went to get a quote from my sold page for a box and only option came up was Aramex. I will keep trying and thanks for all the advice
Totally undertand in that situation but what I am referring to is where something has been listed and offered for sale and is now no longer for sale as they have sold it off trade me or done a deal through contact details been given. Some are obvious as it is in the listing title, sold elsewhere, sold, sorry sold, do not bid etc. Im annoyed at the many more that give no indication in the title and you waste your time looking at the listing just to find nothing is for sale.
Yes Ive done that on a number of them and been advised that it has been submitted but nothing happens. Guess Trade Me staff are busy doing more important things and appears it dosnt bother other users as much as me. Guess I just have to let it go
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I had an issue with a parcel that was picked up on 13th June. If you dont have a printer to print the label the courier takes it back to the depot to have a printed label attached to it. This can cause a delay of 24 to 48 hours. Nobody takes any resoonsibility for package until it is scanned into sysem. It took me nearly 3 monrhs and local MP to get courier to refund $15.76. They found parcel twice but lost it 3 times. Item clearly had my address on it so I beleive parcels clearly do sit in depits lost. Good luck
hoboko02
Created
0 Votes
Im not impressed with the new system and as others have stated it is not user friendly. If your tech savy you may be able to work it out but if like me you are an older person on their own and struggle with technology its an absolute nightmare. I received an email in regard to a question on my auction but the question was not showing on trade me????
hoboko02
Created
1 Vote
Sorry should have said I use desktop.
hoboko02
Created
0 Votes
Rodney I have had the same experience and uaed the same method as you. Gary do you have a work around if you no longer have the trade me email and its dropped off your sold items??
hoboko02
Created
0 Votes
I used to get the email about 3 weeks when I brought items but for some reason I no longer get them.
hoboko02
Created
0 Votes
Before doing new post thought I would ask on here. So I dont have a printer so cant print my own labels. I book my courier through Trade Me and have been given option to print label OR write the tracking number on package. Had a courier booked to collect item on Friday 13th June. I was home and saw courier collect package before Lunch. Still showing as waiting for pick up. I have just spoken to NZ post and they have emailed me back to say since it was a FreightForward and had no label on it the process is to take it back to the depot and it takes 24 to 48 hours for this to happen. Doe...
hoboko02
Created
0 Votes
Also had buyers asking me for payment details. These wew sent to them through Trade Me but both said they never got the emails but could see payment instructions on items I won
hoboko02
Created
0 Votes
Thanks . Due ro the issues with Aranex in my area I will not use them. All my listings state buyers can still have then at their risk and apart from booking and packaging that is all I will do in regard to trade. I sold so.ething yesterdayy Its for an item I sold yesterday and went to get a quote from my sold page for a box and only option came up was Aramex. I will keep trying and thanks for all the advice
hoboko02
Created
0 Votes
Totally undertand in that situation but what I am referring to is where something has been listed and offered for sale and is now no longer for sale as they have sold it off trade me or done a deal through contact details been given. Some are obvious as it is in the listing title, sold elsewhere, sold, sorry sold, do not bid etc. Im annoyed at the many more that give no indication in the title and you waste your time looking at the listing just to find nothing is for sale.
hoboko02
Created
0 Votes
Yes Ive done that on a number of them and been advised that it has been submitted but nothing happens. Guess Trade Me staff are busy doing more important things and appears it dosnt bother other users as much as me. Guess I just have to let it go
hoboko02
Created
0 Votes