Kia ora haukino, the advice from S is bang on. Check your won items to see there are two of the same thing, if you've only paid for one reach out to the seller and let them know what happened and that you don't need the second one. Sellers are generally really understanding. If you've paid for both and used Ping, the seller is able to refund you. 

Kia ora samoir, as long as the username you choose is available you should be able to change it. You can change your username once every 30 days, so it still pays to be sure it's one you want. When you change your username, members who have you as a saved seller, or have bid on your listings will still get notifications about your listings.

Kia ora ptchevy, you should be all good to book a courier with the size and quote that you get.

Kia ora gclare, sorry for the hassle you're having, I've passed your feedback on, you can also give us feedback directly via "Tell us what you think" toward the bottom of Trade Me pages. The issue where your Unsold items are missing from your folder is a known issue, I've added your example for the team looking into this. The other issue you are having where there is no info about the 50 character limit or a character counter looks like a potential bug, I've also passed this on to the team.

Kia ora ptchevy, at this stage there isn't a change to our Book a Courier pricing, but we will let you know ahead of time when there is a price change coming.

Kia ora simony1, the issue you're having where buyers are are clicking delivery but its saying that its a pickup sounds like a bug, I've sent you an email for more information. Due to the changes we're making some features are temporarily unavailable for some listings, including Ping payment notifications and changing categories. For now you'll need to check your sold items for payment. The workaround for changing categories is to withdraw the listing and create a new listing from scratch in the correct category. 

Kia ora vodka-shots, you'll need to report this to the team via Community watch and someone will look into it.

Kia ora markuswinter and Callum, yes, this goes back to the days of the DVD catalogue. The catalogue meant that the DVD category didn't get clogged with members listing lots of the same thing. 

Kia ora S and AJ, thanks for the suggestion, I've passed this on to the team to look at.

Kia ora everyone, sorry for the confusion around this, we've added a section to our help page on listings disappearing from your unsold folder, explaining how to navigate to the mobile site to find them.