Kia ora Andy, sorry for the trouble, this was caused by a Samsung update that disables notification categories.No worries, there is a workaround:  On your Samsung device, go to 'Settings' > 'Notifications' > 'Advanced Settings' Scroll to the bottom and toggle on 'Manage Notification Categories For Each App' In your Trade Me app, go to 'My Trade Me' > 'Profile & Account' > 'Settings' > 'Notifications' > 'Receiving xy out of xy notifications' Toggle on/off individual notifications

Kia ora Daniel, depending on how long it's been since you paid the seller may not have seen it or has missed your emails. It's easy for the seller to refund you via Ping. If you don't hear from the seller get in touch with us with the listing number and evidence of the bank payment, so the team can look into it. If you don't hear from the seller and haven't received the item or a refund you can file a dispute report.

Kia ora everyone, appreciate the feedback, we've updated the way search categories appear in the emails, putting them first so they are easier to read on a small screen. The team are working on adding search links to the emails.

Kia ora jithinswz1, there isn't a 'No pets' filter anymore, recently there were changes to the law regarding pets in rental properties. In almost all situations, landlords can no longer have a blanket "no pets" rule and must consider requests for pets on a case-by-case basis. To reflect this, we have updated our listing options to include 'By consent'. The 'No' pets option should now only be used in the very limited circumstances where it is acceptable under the new law. 

Kia ora, I've popped an update on combined shipping here. 

Kia ora ignusb, there is a known issue with some listings not relisting, the workaround here is as Callum said, to create a new listing. I've added your example of this for the team to look into.

Kia ora imadeyouthink, yes, the success fee refund process you used does still send the buyer an email at this stage, even though there is no success fee to be refunded. If the buyer paid by Ping and you end up refunding them, any service fee they paid will be automatically refunded.

Kia ora alex2300 and Gary-NZStocked, this is something we're already working on, with listings that are created on our new system you can filter for "Australia" under the international filter. This feature will be available in more categories as we continue with our updates to the site.

Kia ora flossy21, I see what you're saying, this is a big change and we want people to know what the fees may be. For bidding, the messaging will adjust the fee amount to your bid (or top bid if autobid) so it's clear what you may pay. 

Kia ora ferman, casual sellers pay the Ping fee but will have no success fees, buyers who purchase from casual sellers pay the service fee on purchases over $20, there is information on the tiered service fee here.