Michelle

    Trade Me staff - Community team
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Recent activity by Michelle
  • Introducing a safer, easier way to handle payment for shipping, and changes to Payment Instructions for casual sellers. 24 August 2026 To make arranging shipping payment easier and safer, we're launching a new feature that lets you request shipping costs directly on Trade Me.What’s changing? A new "Send shipping costs" featureIf your listing has shipping set to be arranged after the sale, casual sellers can now simply click 'Send shipping costs' right from the sold listing page. Your buyer will then be able to make a secure payment via Ping from the listing to cover the cost. No bank...

  • We’ve made it easier to pay off negative Ping balances. From 18th August 2026 you can make partial payments via Manage Ping. If you have a negative Ping balance you can now choose to top up and pay either the whole amount or make partial top ups, to bring your balance to $0.00. If you’re asked to top up when making a purchase, you’ll have to top up the full amount. To pay back a negative Ping balance, you can: Add money manually: Go to Manage Ping. Below your negative balance, select Top up, and enter the amount you’d like to pay. You can clear the whole amount at once or make partial to...