Michelle

    Trade Me staff - Community team
1472

Posts

Recent activity by Michelle
  • Our updated Privacy Policy will come into effect on Wednesday 1 October 2025. 17 September 2025 At Trade Me, we take our members’ privacy seriously and are committed to being transparent about how we look after your personal information. That is why we wanted to let you know we’re updating our Privacy Policy.Our updated Privacy Policy can be previewed on our site in full, and the key changes are: Trade Me Jobs: We’ve provided more information about how we collect, use and disclose your information in relation to Trade Me Jobs. Anti-Money Laundering (AML) Laws: We’ve added details on...

  • From 1 October, we are updating the pricing model for our Portable Cabins and Tiny Homes category. 1 September 2025 From 1 October, we are updating the pricing model for sellers who list in our Portable Cabins and Tiny Homes category. We will be moving from a success fee to a listing fee that is tiered based on the value of the item being listed outlined in the table below. Each new listing or relist of an existing listing after 1 October will be charged the relevant fee.               This change impacts all Trade Me sellers listing in the Portable Cabins and Tiny Homes c...

  • There was an issue that caused a delay with some emails today. 19 August 2025 We experienced an issue where some emails from 1:30 pm to 4:30 pm today were delayed. This has since been fixed and all emails will be sent successfully. We’re sorry for any trouble or confusion caused.If you have any questions please get in touch with our Customer Experience team.

  • Our rates are changing for Aramex options within 'Book a courier'. 28 July 2025 This is a heads up about a rate change for Aramex options within ‘Book a courier’. Aramex has increased prices across their products from 4 August 2025.From 4 August 2025 the following GST and VFR inclusive pricing will apply: Very small/DLE bags will start at $5.50 Small bags will start at $6.90 Medium bags will start at $8.90 Large bags will start at $14.40 Boxes will start at $7.20 The estimated rates and calculator for Book a Courier on Trade Me have been updated with the new prices and can be used to...

  • From 30 July, we are updating the pricing model for our Shipping Container category. 30 June 2025 From 30 July, we are updating the pricing model for sellers who list in our Shipping Container category.  We will be moving from a Success Fee to a Listing Fee that is tiered based on the value of the item being listed as outlined in the table below. Each new listing or relist of an existing listing after 30 July will be charged the relevant fee.  Price of item (less shipping) Listing Fee  Less than $1,999 $29.99 Between $2K and $4,999  $49.99 Greater than $5k  $99.99  This cha...

  • Our rates are changing for NZ Post options within 'Book a courier'. 24 June 2025 This is a heads up about a rate change for NZ Post options within ‘Book a courier’. NZ Post has increased prices across their products from 1 July 2025.From 1 July 2025 the following GST inclusive pricing will apply: Very small/DLE bags will start at $7.20 Small bags will start at $8.50 Medium bags will start at $10.50 Large bags will start at $15.50 Boxes will start at $8.12 The estimated rates and calculator for Book a Courier on Trade Me have been updated with the new prices and can be used to calcula...

  • TRADE ME INVESTS IN STUFF DIGITAL LTD 3 June 2025 Stuff Group and Trade Me are joining forces, with the nation’s leading property, motors, jobs and marketplace portal set to take a 50 per cent stake in Stuff Digital Ltd, which has the country’s largest New Zealand website, stuff.co.nz.   Trade Me Chief Executive Anders Skoe says the acquisition brings together two highly successful Kiwi brands which are intrinsic to the lives of millions of New Zealanders.    “For 26 years, Trade Me has supported New Zealanders through all life’s milestones. This is an exciting investment to accelerate...

  • Our site was out of action for a bit this morning. 13 June 2025 We experienced an issue where emails were delayed and some users were unable to create listings or access certain areas of our site this morning. We're sorry this happened – our team has now fixed the issue and we’re back up and running as normal.If you have any questions please get in touch with our Customer Experience team.

  • To comply with anti-money laundering (AML) laws, we may ask you to supply information using First AML. 27 May 2025   Keeping our members and the community safe is our number one priority. As a Kiwi company, we are required to comply with all NZ laws which includes the Anti-Money Laundering and Countering Financing of Terrorism Act. This is why from 1 June, in certain circumstances, we may need to ask for member information. This process is often referred to as Customer Due Diligence (CDD)/Know Your Customer checks (KYC).If we ask you for information, you’ll receive an email from our AML par...

  • A consistent look so you always know it’s us, making it easy, familiar, and one less thing to second-guess. 19 May 2025   We’ve been busy behind the scenes, giving things a good old spruce-up, digging into how Kiwi see us and figuring out how to show up more consistently as a brand.It’s all about making sure Trade Me feels familiar, trustworthy, and easy to engage with, whether you're buying, selling, or just having a browse.As part of that, you’ll start spotting our updated logos and a more sleek, modern, design popping up across the site from today. Some spots might take a little long...