AML document requests

To comply with anti-money laundering (AML) laws, we may ask you to supply information using First AML.

27 May 2025

Keeping our members and the community safe is our number one priority. As a Kiwi company, we are required to comply with all NZ laws which includes the Anti-Money Laundering and Countering Financing of Terrorism Act. This is why from 1 June, in certain circumstances, we may need to ask for member information. This process is often referred to as Customer Due Diligence (CDD)/Know Your Customer checks (KYC).

If we ask you for information, you’ll receive an email from our AML partner, FirstAML. This email will guide you through the process, which involves identity verification and answering a few short questions about your Trade Me account activity. Businesses will need to provide other documents as required.

All information you provide will be managed securely under our Privacy Policy. You can read more about the AML process on our Help page.

Thank you in advance for cooperating with us and keeping our members, and community safe.