We're letting you know about some changes to our Privacy Policy. The new policy comes into effect from 24 October. At Trade Me, we take our members’ privacy seriously and are committed to being transparent about how we look after your personal information. That is why we wanted to let you know we’re updating our Privacy Policy. These changes include adding Homes.co.nz to our Trade Me Privacy Policy to reflect our ownership, introducing trusted new solutions to replace third party cookies and retiring some old products and services. This new policy comes into effect from 24 October. We remai...

We're letting you know that from 1 October, we’re changing the in-trade success fee for some listing categories.From 1 October, we’re updating some of our pricing tiers based on the listing category for in-trade sellers. The following listing categories will move from 5.9% to a 7.9% success fee;- Electronics & photography - Binoculars & telescopes, DVD & Blu-ray players, GPS, media streaming, phone & fax The following listing categories will move from 7.9% to a 9.9% success fee;- Building & renovation - Tool- Music & instruments - Instruments The following listing categories will move from ...

Aramex are doing some scheduled site maintenance between 12:00 am and 12:00 pm on Sunday, 6 August.Aramex will be unavailable via 'Book a courier' between 12:00 am and 12:00 pm on Sunday 6 August, due to scheduled system maintenance. Earlier bookings are unaffected and will go ahead as normal, however, you may not be able to view the booking info for Aramex packages during this time. NZ Post will still be available for bookings. Sorry for any inconvenience – if you have any questions please get in touch with our Customer Experience team.

We’ve been notified by Aramex that an error was made when calculating their latest rate change which we let you know about on Monday 24 July.As a result, incorrect rates were communicated and updated on ‘Book a courier’. We have now received the corrected rates which apply from 1 August. These are as follows; Very small / DLE bags will start at $4.48 Small bags will start at $5.25 Medium bags will start at $7.65 Large bags will start at $12.20 The new pricing for boxes, communicated earlier, is still correct.Our ‘Book a courier’ quote system for these shipping rates has been updated today...

Kia ora everyone, Recently we ran our annual Trade Me Community Survey. Thanks so much to all those who took part - the time you took to answer the survey has provided us with some really useful information that will help to make Community even better. We’re excited to share some of these developments with you as they happen. Something that we want to report back on now is the Community badges. In the survey we asked a few questions about these, and the results showed that many of you weren’t aware of the badges. Of those that were aware, most don’t feel connected to them or have a preferen...

Kia ora Community.Recently you might have noticed that we've been updating and adding some articles to the Trust and Safety blog. There's a lot of really useful information for our members to be found there. 🙂Yesterday we published this article about protecting yourself from Buy Now scams as a seller - check it out!I'll be letting you know about some of the other updates and additions that we make to the blog over the next few months. Thanks everyone!

We're making some changes to our Ping terms and conditions. We’re making some minor changes to our Ping Terms and Conditions, to bring them up to date and to make them more flexible for the future. You can see the updated terms here, and they will come into effect on 31 July 2023.  

Listing fee changes for pets and animals – 3 July 2023We’re changing our pricing for listing pets and animals onsite.We’re committed to helping your business so you can deliver great experiences for your buyers. We do this by providing a platform that buyers trust with great features and strive to offer you the best value. We haven’t changed these listing prices since 2015 and in that time we have made significant improvements to our platform to drive more Kiwi to our site. We believe we offer great value for money. From 3 July the following prices will apply; Pets & Animals categoryBirds, ...

Services fee change - 3 July 2023We're adding a number of new features to Trade Me Services and will be updating our pricing to reflect this. We haven’t changed these listing prices since 2014 and in that time we have made significant improvements to our platform to drive more Kiwi to our site. From 3 July, any new, existing or renewed listings will be charged the new rate for the relevant listing type as below; Basic listing – $79 for 90 days  Standard services listing  Showcase up 50 reviews on listing details page  Feature listing upgrade – $89 for 90 days Higher position in search re...

Kia ora, this week we sent out the May edition of our Tips and Tricks newsletter. Those of you that have checked it out, feel free to comment with any feedback or thoughts.This edition included tips to enhance the visibility and quality of your listings, tips on good password practice, our new brand campaign highlighting new goods and a Seller Spotlight on TikTok.For those Pro-sellers who aren’t yet on the mailing list, you can sign up here. Thanks! 😁