Booking a courier costs more than what was on the listing
My recent auction was won by a North Island buyer, one courier fee quoted on the listing
was Courier North Island $11.43 but when I go to book the courier today after payment received the best courier rate offered on the booking is $17.64, why is the $11.43 not offered. I complained and received a credit, and was told the courier prices are a estimate, really, that is not stated any where. That is the price I emailed the buyer after the sale confirmation from Trademe and that,s what the buyer paid. Time to get your act together Trademe.
I asked that my emailed concerns be passed on to management, Reply, no I will not be passing it on
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Callum Community SuperuserAre you sure the address is not Rural Delivery?
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Hi Callum, there was no stipulation as to rural, rate said North Island, and it wasn,t rural. No matter that Trademe gave a price for courier that I and the buyer went buy for a total sale price.
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flossy63 Community Superuseruse the address checker and check address, it will tell you if address is rural or not,
https://www.addresscheck.co.nz/
But looks like it is a quote for Rural, you can usually get an indication by the post code you receive
a good way to spot a rural address straight off if the 3rd number is a 7, 8 or 9 in post code for example 2382, seeing that 8 tells me rural, so check online,
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Hi Flossy those were not the options my buyer had ! The one he picked was North Island and they were not rural. The thing is Trademe offered the cheaper price on the listing but not after the sale.
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flossy63 Community Superuser
do you have a screen shot of the shipping options you had on your auction please?
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