Removing questions from someone you have blacklisted
AnsweredIs it possible to have questions (and answers) removed from an auction?
I had multiple questions from someone and felt obliged to answer them. Then they made an unacceptable offer and I chose to blacklist them.
I have e-mailed asking if the questions (and answers) could be removed from my auction, but haven't had a reply.
I feel the questions should be removed, just as I have removed the problem from interfering in any future auctions.
I understand questions are necessary but on this occasion I felt they were annoying, time-wasting and not genuine. I don't know what their motive was, but the "offer" made me think they were trying to get me to accept with the intention of on-selling for a substantial profit.
In any event, I didn't want to deal with them again...
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Traditionally for this problem, we have been able to do a community watch report - something like this " Hi there, I am reporting my own listing, I feel the questions from user .... are an attempt at de-railing my auction, I have now placed them onto my blacklist, but was hoping you would kindly be able to remove their questions and my answers"
Unfortunately something is really wrong at T-Me HQ right now, and they don't seem to be getting to the CW reports in time to do something about them.
You could try the live chat option. But that can be hit and miss too, you may have to queue, so it could involve a bit of time sitting about.
Can I ask - did you agree to anything? Or loss your cool and say something ... regrettable? Or is this a case of you just wanting to put this episode behind you, and not wanting to look at it ever again?
If you are prepared to stand by the answers you gave, and you have not said anything nasty, aggressive, or been coned into agreeing to something you don't want to do. Then just leave it be, if you have kept the moral high ground, then other users will see your responses and think you are cool / agreeable, and see this other clown for the fool that they are.
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Thank you for your reply...
No I didn't say anything I regretted, but their questions didn't appear relevant or genuine (why would you ask about the battery "health" when the phone is as good as new? Then tried to get me to accept a frivolous offer, that no one in their right mind would have accepted, and ultimately demanded I remove their bid(s) saying they weren't interested anyway.
I just feel/felt, having all those questions on my auction were a hindrance, not a help.
I also became convinced they were playing with me...
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Questions about battery health are legit, charge device fully, and leave the screen on, check back after 1 hr, note % drop, then check again after hour number 2, and report the % drop, that should satisfy them, however making a low ball offer is a real dick move.
Good on you for blacklisting, personally I would just leave it at that. They are the ones looking like a fool not you, let it be an embarrassment to them.
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Lucy
Trade Me staff - Community team
Hi Sharyn, I can see the team got back to you over the weekend about the Q&A which is great.
If you ever want us to review the Q&A on one of your listings - or would like particular comments removed - just get in touch and we can take a look for you.1
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