How to close a dispute/complaint I lodged?
AnsweredI lodged a complaint with Trade Me. I thought the item purchased from this seller was faulty. It turns out the problem was NOT with the device but instead the operator, me. Can one of the helpful staffers at Trade Me please remove this complaint. The item (a wireless keyboard) seemed unable to switch on and pair. Turns out the mistake was mine. Oops. I wondered and my original thinking the fault was with batteries placed in device or device itself. Turns out neither of those was the issue at ALL.
Thanks for reading this.
Regards,
Bryce
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Callum Community Superuser
Hello Bryce. I see you haven't placed feedback for this trade so no problem there.
Do you mean you have opened a Dispute for this item and now find you want to cancel that?
Depends how far along the dispute is but if it's in the early stages you will get an email that asks you if you want to continue the dispute or if it has been resolved. Just hit the resolved response and all will be good.
PS: Would be wise to remove the sellers username from your post. We are not meant to post those on this public forum.
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