The size of photos you allow in listings
This is a suggestion. Im wondering if the size of the photos you allow is too small?
I have a lot of stuff to list, selling up and moving into a smaller place but I have to downsize every photo I want to add to my listings and its time consuming. I started yesterday and gave up in the end and went to Marketplace on Facebook where I can upload them without having to downsize them.
Can you tell me why your server wont accept the pics? and it might be worth giving some thought to because currently, Marketplace isnt charging any fees to list or sell. I think if it were easier for me to get a listing up I prefer Trade Me and would use it even though your fees are outrageous (LOL) I just add them to the price im asking.
Just a thought. I dont know how to make my phone take smaller pictures....maybe thats where Im going wrong.
Cheers
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S Community Superuser
That's such a good honest review Sharon - I hope it is taken onboard - Cheers.
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This a bugged me for years as well, we get told to provide the best possible photo's so buyer can make the most informed bidding/purchasing choices, but the photo quality limit is tiny!
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MarkEdited
I spent time taking a bunch of photos. By default, my phone camera was on the rectangular (4:3) format. When I uploaded the photos, TradeMe's system cut them down to squares. No use. So I had to take new photos.
Just now, I wanted to advertise a motorbike accessory. Before I took any photos, I was careful to switch my phone camera to the SQUARE format. Then I spent time taking a bunch of photos. When I uploaded the photos, TradeMe's system cut off the tops and bottoms to fit a rectangular (16:9 landscape) format. No use. I will have to take them all again. Meanwhile, the sun went down...
Is there any method to this madness?
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S Community Superuser
Kia Ora Mark,
I hear your frustration there!
Refer to Post: Photos - there are a few workarounds given to resize photo's to fit the TM platform - if you still have your original photo's taken test one out - if you save any edits you do with a different file name you will retain a copy of the original to save you from having to retake pic's again.
All the Best - Cheers.
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MarkEdited
Thanks, I did read that post, but it was about photo file SIZE - which is a completely unrelated issue. My issue is the aspect-ratio (square or rectangular). The TM platform insists on square photos in some places and rectangular photos in other places. It's nuts!
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Gary-NZStocked Community SuperuserEdited
Unfortunately Mark there is nothing you can do other than to Contact Trademe and add your voice. Like you, I don't know why they have so many different viewports on the site. Although you can upload any format and ratio you want, how TM display it is another matter. They should all specify the same display parameters, but some are crop, some specify a max width then shrink to fit, others have max height then shrink or crop to fit and others have different aspect ratios and then fill blank space with an average colour of the photo. There is no consistency through the site unfortunately, so it's a matter of trial and error to see on what pages and in what format and viewports your product photos look best/show all that's needed. Best of luck.
To clarify, TM don't crop or change the aspect ratio of your photos when uploaded, it's just the viewport that displays them to buyers that changes depending on what page and how the buyers view the photos. If you click on a photo to enlarge it on a listing page, then right click and open image ina new tab, you will see the original size photo in it's entirety, although the image compression will be different, which is something TM do do.
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S Community Superuser
Cheers Gary - WoW! I have often wondered why through Desktop view some listings have coloured background edges and others don't in same view mode! - Much appreciated 😊
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Fully understand your frustration. TM please do something about the size you accept for images. Your sellers are who keep you going and if you frustrate them enough, they will advertise elsewhere. The 5mB limit has been around for years when mobiles were just toys but now, they can create some very good images and buyers want to see what they are bidding on.
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How do you resize a phot from a cell phone
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Trade me is harder to use now we have bots.
Stuff the bots . And the photo criteria is harder as well .
Will not take a lager than 5 size .
I give up !0 -
S Community Superuser
Kia Ora BARRY,
Sorry to read you're having such a hard time there,
To Resize your cell phone photo's...
- Email yourself the photo as an attachment - this reduces the size to a few KB.
- Save the emailed photo to a photo file on your device.
- On creating your listing click the TradeMe browse photos
- Open the photo file location and select the photo.
It should upload as resized.To contact TradeMe staff through "Live Chat" for assistance...If you select the Contact us Link at the very bottom of any TradeMe page the Chat Tab will Pop up in blue at the bottom right of your landing page screen, there may be a slight delay in this appearing.Enter in the Chat bot which comes up once the Chat icon is selected - Talk to person - you will be taken to entering your details before arriving at the window to Chat with a Real Person/Staff.The Live Chat manned hours weekdays are 9:30:am - 5:00pm and weekends 9:30am - 4:pmA message can be left in the Chat window Afterhours & a Staff Member will make contact via Email on return to business - Cheers.0 -
Thanks I'm old.
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S Community SuperuserCheers BARRY,You're a New Beginner is all - Just as I started out here! 😊0
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