Brought a Car - Listing still online
I've brought a car off Trade Me
Listing is still online
People are seeing the car in the street and hassling me about price etc
I've complained to Trade me 5x - via email, and even reported the post, and even sent them a NZTA registration notification
Everything is being ingored
This is my last option before I go to the Privacy Commissioner and the Police as Trade Me is doing nothing - as I've brought the car, the listing should be removed - but no one is doing anything and i'm being hassled in the street a few times... People must be desperate to buy or something but leave me alone man...
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Callum Community SuperuserEditedHello scorcheddealer
This is on the seller really, not Trade Me. It is the seller's responsibility to remove a classified listing if it has sold.
Shouldn't you be taking your concerns to them? Surely you have all the seller details.
Sometimes sellers will leave a classified listing live for a few days after the sale is completed. This is just in case there are any issues with the car and a return/refund needs to be made. If they withdraw a listing they will have to pay again to relist it. So they might have left it there for that possibility. Or they have just forgotten/not got around to it.
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Brought July 18th - asked Seller twice - and no response
so now asking Trade Me - waited till mid August...
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Callum Community Superuser
I see. That is fair enough then. Is it a dealer?
They have perhaps left the listing live to try and get people with the old "Sorry that car's sold, but we do have these similar cars........."
What is the listing number? I might see if I can get any response from the seller.
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Callum Community Superuser
If you haven't already done so you can also "Community Watch" the listing. There is a category for "Not in possession" Explain that the listing has been sold. You can provide evidence via a screenshot. That should help to get it withdrawn.
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S Community SuperuserEditedKia Ora scorcheddealer,
Sorry to read of your experience months on from purchase,
All contact to TradeMe is now online via contact forms within help files, the Community watch link at the very bottom of listings & the blue speech icon bottom right of your screen, emails don't reach an active monitored mailbox. In this case the Community watch will reach the correct team of staff.
Does a contact phone number not show when you start to scroll down the listing...
A Dealer based listing may have 2 places which contain the contact number as well as a Live Chat feature...
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