Relisted item has error "Oops this listing cannot be loaded"
Confirmed bugI relisted an item that didn't sell. It's not showing in my "Items I'm Selling" list, but the 'relisted' tag is showing on the unsold item. When I go to the unsold item and click the link that says "View relisted item" the page just has an error saying "Oops this listing cannot be loaded".
The new listing is at this URL: https://www.trademe.co.nz/a/marketplace/electronics-photography/home-audio/speakers-and-stands/floor-speakers/listing/5967552137
When I search for the model number in the title "DCB41", my listing does not appear in the list of auctions, so it looks like it got stuck before it finished relisting but there's nothing I can do.
How do I proceed with getting that item relisted?
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Callum Community Superuser
Probably the best way forward here is to just recreate the listing. Did you pay for any promotional extras?
Sometimes the "oops" message means there is an issue with the listing that breaches the T&Cs, or Trade Me have emailed you wanting further details (proof of authenticity, proof of possession etc). So also make sure to check your emails to see if TM have asked you about something along those lines.
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Michelle
Trade Me staff - Community team
Kia ora ignusb, there is a known issue with some listings not relisting, the workaround here is as Callum said, to create a new listing. I've added your example of this for the team to look into.
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L Community Superuser
What happens if you trusted the relisted tag and deleted the listing from your unsolds. All the data you entered would be gone. Just as well ignusb, you checked if it actually had been relisted.
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S Community SuperuserEdited
L,
The original Listing would be able to be found through a search of that Listing number or through the Expired Listings enabling information to be copied & pasted into a New Listing. TradeMe would also be able to provide the Listing information details. - Cheers.
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L Community Superuser
Ah, well that's ok then. Cheers for that S.
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