Photos
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I'm having trouble loading photos onto listings. Every time I try I get the same answer, too bid, pix must be under 5Gb. I use my PC to do my PC, hard for me to do on my phone. I;m sure others are having the same problem Help needed please
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S Community SuperuserKia Ora Pete,
- Email yourself the photo as an attachment - this reduces the size to a few KB.
- Save the emailed photo to a photo file.
- On listing click the TM browse photos, open photo file and select the photo.
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S Community SuperuserEdited
Kia Ora Pete, - Pending status has cleared - YAY!! - I hope you managed to upload resized pics ok - Cheers.
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Gary-NZStocked Community SuperuserAn easy way Pete since you are doing it on your PC as you say, is to use the built in Paint program on Windows. Click on the start or Windows button and search for or choose Paint. When that opens, file open choose your image. Click the resize icon as pic below and make width pixels 2400 and the height will automatically scale correctly.
I just changed one that was 6000 x 4000 and 12.4mb on disk to 2400 x 1600 which made it 0.9mb, which has plenty of detail and well below Trademe's limits. File - Save As, give it a new name (so you keep original) and save as a jpg, job done.
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I used to do it all on my PC with digital camera but now I have a smartphone (andtroid Oppo) I find its really easy to to the basic listing including photos, then tweak later eg rotate photos or whatever. Ive learned sometimes theres just a wee step I didnt know about like a scroll down or something, and you can get the whole thing done easy. Just experiment. Ask teens and 20-somethings. They know all the extra tricks. Trust me, it gets easier :-)
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My message says the photo must be only 5GB, but my metadata shows that the photo is only 4GB. Not sure what to do!
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Gary-NZStocked Community Superuser
Robyn, try saving it with a bit more compression as even using a compression factor of 1 will make the file go from 6GB uncompressed to 1GB. Depending on the software you are using this might have a quality slider, or compression factor, or other words for the same thing. If that's a bit hard, try cropping slightly or saving slightly smaller. Sometime depending on how your software is set, a simple edit of something will drop the file size significantly as it reverts to it's default compression level after saving.
The 4GB vs 5GB might actually be very close due to rounding, so best to err on the cautious side and go nowhere near the 5GB limit.
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S Community Superuser
Kia Ora Robyn,
The General Marketplace photo policy and guidelines walks through Specifications & Troubleshooting steps including resizing in macOS & Windows - if required - Cheers.
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