My Card was charged but no email and no item listed in items won

Hello angus_j

Refer to your account statement on here to see what it was for. 

Kia Ora angus_j,

What reference appears with the TradeMe charge in your Bank statement?

Check your Ping Transactions through your 'My TradeMe' and on the Desktop site you can check your account statement transactions here when logged in.

Let us know how you get on there. 

Hey nothing showing in ping, wondering if it's part of the upgrade TM is doing. Cancelled my card, $20 out of pocket due to some scammer.

No way to check account statement or sellers tm name anymore eh?

Kia Ora angus_j,

In the New Desktop site when I go to my Won items I can select the word Desktop from the bottom of the page - this takes me to my account details, I select Won again from the Left hand side Banner menu and come up in the Classic (Old) Desktop format - I can enter Sellers names in the search bar at the Top of the won page & select the Drop Down arrow to select Members.

You can also find the Member through the  Member profile search unless you've been locked out completely.

Did you try the link for your account statement transactions here?

If a Ping payment charge has come out of your card the reference on your Bank account statement will also state Ping. - Otherwise does your Bank statement provide a different reference?

Example: In won items

Turns out it's a scam, had to get my debit card re-issued.

Sorry to hear of that angus_j,

I'm sure your Bank will have advised you to change your password also, it will pay to perhaps do the same for the sites you have recently used your debit card on as well and run a malware check and an anti-virus check through your device.

Thanks for coming back to let us know the outcome. - All the Best.