Kia Ora Kathy,

Clearing your cookies & cache may overcome the issue there, you may have redundant cookies in your Laptop Browser. - I'm on the Desktop site, Edge Browser on Laptop & have no issue connecting to the Home page link you've posted - Cheers.

Thanks but that didn’t work. I got a notice back saying Oopps! We encountered an unexpected problem.
Sorry, we could not handle this request.
Details : Insufficient parameters.

But I appreciate you trying to help and may just have to use my phone.

Thanks Kathy,

Double check your Browser is on the latest up to date version. I can also just type TradeMe.co.nz in my browser address bar & it comes up on the Desktop site ok - Have you tried without using the https://www.

If you have no luck you can contact a staff member through their Live Chat - Type - Talk to person - in the very Bottom of the Bot window, below the text suggestions to be transferred through to a staff member. - They will be gone for the evening now though will be manned from 8:am - 5:30pm tomorrow - 9 October 2025.

https://help.trademe.co.nz/hc/en-us/articles/360046907671-Contact-our-Support-Experience-team

- Cheers.

It is funny that I can get into some pages like on here in the community page but as soon as I click on My Trade Me or Watchlist etc, I get that first error come up.

I will leave it for today and try again tomorrow. Thanks again.

Thanks Kathy,

Yes! I've had it the opposite way where I could Login to the Buy/Sell Home pages but not the Community. - A few odd things happening as this upgrade continues. - Hopefully this resolves overnight for you. - All the Best!

Kia ora Kathy, great advice above from S. If you are still having these problems get in touch with us so the team can have a look into this. Screenshots are always handy.