Can you extend Feedback length to past 45 days?
Answered
Hi,
So a seller that I purchased an item for did not deliver despite me paying for it ($120 sent). I made contact through messenger multiple times but they stopped replying about 3 weeks ago. I disputed the transaction with trademe about a week ago and then I left negative feedback yesterday after 41 days (I was doing my utmost to give them the benefit of the doubt, especially around this time of the year).
Today they replied to one of my emails stating that their had been various problems but they now intend to send it ASAP but they couldn't send it today and Wednesday would be the soonest that they could send it. The problem is that it would be after 45 day feedback period has ended.
Is there anyway for me to be able to edit my feedback after the 45 day period has passed?
Thanks.
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Gary-NZStocked Community SuperuserYes, you can edit a previously placed feedback at any time in the future, even years later if you can find it. The 45 days is only the time limit for first placing feedback.
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Thank you Gary!
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Gary-NZStocked Community SuperuserEdited
Just a proviso. Trademe have removed the ability to edit feedbacks on the new site, so if when you go to a members feedback page it's in the new format and you can't see the edit button, like this..
You need to change the url to go to the old site.
New site: https://www.trademe.co.nz/a/member/xxxxx
Old site: https://www.trademe.co.nz/Members/Feedback.aspx?member=xxxxx
then the feedback will look like this and give you the edit button.
I should have mentioned the earlier, but I thought they might have fixed it as it's been a problem for a couple of years now. Obviously the xxxxxs need to replaced with the member number that is displayed when you try in the first place.
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S Community SuperuserWoW! Thank you Gary - I had wondered with New Look what the intent was with this - Links are Much appreciated 👍😊
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Hi team,
Is there anyway I can’t provide feedback, to closed listing, which I have previously not added any feedback to, older than 45 days?Thank you
Nic
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Gary-NZStocked Community Superuser
No Nic that's not possible. You can email the other buyer though to give them personal feedback.
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