Bugs when trying to list lately

Answered

February 20, 2025 20:38

1.Shipping calculator is not available for most of my listing now and then it works but mostly not or am Iissing something?2. When editing a listing it says We couldn't start Your listing because of a technical error... 3.When adding shipping manually there should be an option for combined shipping or manually adding options then just ticking north/south.. Or people will just tick 0* because they think it's free shipping. 4.pictures still disappear after starting the listing and have to be re uploaded, but so if the error appears after editing: Your listing could not be started because of a technical hiccup, but I end up with a listing with no images. Should I withdraw the listing, or do when zi did it ones I still hot charged the 55 cents for gallery image for nothing. Why are there so many bugs on trademe anyway in the last few months? Kind regards Anja

2 comments

S Community Superuser
February 21, 2025 04:32 Edited February 21, 2025 06:47

Kia Ora Anja,

As previously advised TradeMe are currently upgrading their system which is causing a disruption from the normal trading experience for a few Listings in some categories. - Some Features are only missing for a few Listings in some categories & Yes! you may well find other Listings have these same functions available, this will depend on which system your Listings are being created within.

An interim workaround for your Shipping options would be to list these at the base of your Description.

1. Shipping calculator - is on the List of Features the company are hoping to have reinstated early on this year 2025.

2. Editing a listing Technical issues - Have you tried Editing these Listings through the Desktop site instead of your Android ph? - There are currently several Confirmed Bugs within the Android App specifically which are being worked on.

3. Combined Shipping option - Yes! the inclusion of this is currently being worked on - TradeMe staff have commented on this in Post: pickup and shipping options – Help - Trade Me

4. Pictures still disappear - This is also a Confirmed Bug, workarounds & Comments from TradeMe staff can be found in Post: TM App on Android having difficulty showing photos within listings – Help - Trade Me

You can try contacting TradeMe staff directly through "Live Chat" for assistance - they may or may not be able to help get your photos up through the backend - Certainly for paid promoted Listings if your photo's aren't able to be shown TM may refund the cost of the charged fee - you need to discuss this with staff.

To keep informed of the progress of the upgrades & a few Returning Features refer to We're upgrading some of our systems – Help - Trade Me

You can also find information the Upgrades through the Announcement page: We are changing, with you | Trade Me

Unfortunately we haven't been given a timeframe outside of this at this stage - Cheers.

1
S Community Superuser
February 21, 2025 06:57

Anja,

Members are being offered to look into the My Products Selling tool which is free for In-Trade & Casual Sellers being TradeMe's own inhouse product. - My Products is currently unaffected by the system upgrades, it comes with extra Features not available to the usual Listing Process like Listings don't fall off the system at 45 days, you can set auto Fixed price offers & auto Relists to mention a few. - There are many experienced Members who hold a wealth of knowledge in My Products who are happy to help get you started. - Cheers.

Reference: Selling tools – Help - Trade Me

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