Items stuck in cart for over a day.
I bought some items over 24 hours ago and paid via Ping.
I have been charged for them, but the items are stuck in the cart.
Whenever I click on the cart, a page comes up saying 'Server error 500'.
I've spent nearly an hour trying to find a way to contact Trademe, but it's a rat's-nest of help pages, and no way to speak to a real person.
What should I do?
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Callum Community SuperuserHello Richard. Do the items appear in your "Won" page?
Sometimes strange errors can be fixed with a browser cache clear. You might like to try that.
Alternatively try to access the page another way. So if you're on a computer, try the App.
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They don't appear on the won page.
Logged in with phone.
Cleared cache.
Still have 4 items stuck in cart.
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MichelleTrade Me staff - Community team
Kia ora Richard, sorry to hear you're having this problem. I've emailed you.
If anyone is having the same problem get in touch with the team on live chat.
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